Archive for January, 2005


Dr. Robert Brooks, Resilience & Keyword Tracker

Monday, January 31st, 2005

Brooks_photoMy dad–Dr. Robert Brooks, who’s also a client–was up this weekend with my Mom–who’s not a client–to visit their grandchildren.

My dad is a well-known speaker on many subjects, especially resilience. He even wrote a book with Dr. Sam Goldstein called, "Raising Resilient Children," and a few similar books have followed. (If you want to find out if Dr. Brooks will be speaking near you he has all of his upcoming talks posted plus a zip-code finder on his site.)

As often is the case, our conversation turned to business and the Web, and I showed him my blog, how the stats work, etc. I also showed him the Keyword Tracker tool I blogged about the other day and how I could determine whether I was going up or down in Google’s rankings.

He got curious about this and we looked to find out how he ranked for "Robert Brooks" at Google. He used to come up after the ex-Packer’s star of the same name, but now beats him out (number 1 vs. number 2.) Judging by the size of Robert Brooks the football player maybe we should keep this on the QT.

Then we looked at how he ranked on "resilience" and "resilience speaker." For the latter he was number 1. However, for "resilience" he doesn’t come up at all, as far as we could tell. Even Keyword Tracker, set to it’s deepest search, couldn’t pull him up. Strange.

I think we’ll make some minor changes to his Web site and perhaps blogging about Dr. Robert Brooks and resilience will make some impact. We’ll have to wait and see. However, now we’re tracking this, so we’ll be able to know for sure.

Rich Brooks
Web Design from Portland, Maine


How Do You Rank At Google…When You’re Not On Page One?

Thursday, January 27th, 2005

Sometimes I want to know how I rank at Google for a given search–say, "maine web design"–when I know I’m not on page one. Am I number 11 or am I number 206?

Sure, I could keep clicking the "next" button, hoping my eyes don’t glaze over when I do actually spot my listing…however, I’ve been using a free online tool lately that can track a Web page’s rank without me having to sift through pages and pages of serps. (Search Engine Results Pages.)

It’s from Digital Point and it’s called the Keyword Tracker. They have a few other tools there as well, but this is the one I’ve been using.

It’s a helpful tool for site owners who want to rank high for competitive search terms, such as "travel"…or "sex". Or for people in industries where their competition is definitely on the Web. Like Web developers. Or Bloggers. Or Maine Web Designers.

If you find yourself in any of these groups, you can easily track changes in your search engine rank to determine if your new keyword-rich copy or incoming link program are making an impact.

Rich Brooks
Maine Web Designer (I’ll get to page one yet!)
 


Tips on Writing a Business Blog

Wednesday, January 26th, 2005

Personal blogs are different in intent than business blogs. Prospects and clients are reading your business blog postings and forming an opinion of you. There’s probably no room for politics or religion in your business blog, unless your business (or association) is about those topics.

Write About Something You’re Passionate About
That may sound obvious, but focus on your prospects’ and clients’ problems and interests as well. While a blog on Spider-Man and Halo 2 might garner me some readers, they’re probably not the most likely prospects for my business. (I’m not saying my clients might not enjoy the occasional graphic novel or XBox game, just it’s not their defining characteristic.)

I define my best prospects as small business owners, professionals and associations that want to leverage the power of the Web to build their business. These are people who are looking for advice and help on email marketing, search engine optimization, and building a Web site that works.

Thus, I write almost extensively on these topics. Any new tools that I see that can help a client succeed on the Web I’ll write about.

[By the way, do you notice how I link all the important words above?
They all go to specific pages on my Web site that address these issues.
Since linked words, or "anchor text," are often considered more
important or relevant by many top search engines, I'm hoping that this
will improve the ranking of the specific pages I've linked to in
regards to these keywords.]

What are your prospects and clients most interested in? What problems do they face? They will probably search on these topics at Google or Yahoo; if you’ve blogged on these issues there’s a good chance that they will find you…depending of course on

  • how popular your blog is,
  • how long it’s been around,
  • how many people link to it, and
  • how focused a posting is on a topic they are interested in.

Yesterday (1/25/05) I noted that Google had most recently visited my site on the 23rd. Today I notice that they were also there on the 24th. It seems–from this very small sampling–that they may be visiting just about every day now, and my blogs are appearing about 2 days after I post them.

Sweet! I’ll keep checking…

Rich Brooks
Portland Web site Designer and Internet Marketer


Blogs and Your Business

Tuesday, January 25th, 2005

According to the Pew Charitable Trusts 62% of online Americans do not know what a blog is. That’s a little surprising, as the number would obviously drop if you took into consideration all Americans.

On the other hand, the same survey said blog readership shot up 58% in 2004. Are you ready to take advantage of that information?

I’m guessing that "blog" will invade our lexicon the way the Macarena invaded our dance halls. Except it will be around longer.

Blog should definitely be in the top 10 words Googled this year, and will probably appear in the top 10 for news stories as well. Every day in the Wall St. Journal, or Business Week, or Entrepreneur magazine I see more articles about blogging.

I can’t believe I jumped on the bandwagon so late. Then again, in college I asked someone what the point of email was when we all had phones.

I’ve come a long way, baby.

Blogs are one of the simplest, cost-effective Web tools I’ve ever seen that puts the power of the Web in the hands of the Web site owner, not necessarily the Web developer. At flyte we promote the idea of building Web sites that build businesses, and a blog is a great addition to any entrepreneur’s toolbox.

Today (1/25/05) I Googled "flyte blog" to see the last time Google visited my blog and it was 1/23/05. The more frequently you update your site/blog, the more often the search engines will visit to gather new info. (Or so I believe.)

I’ll keep an eye on this to see if I just got lucky with a recent Google indexing, or if I’m correct about the visitations.

Rich Brooks
Portland, Maine Web Developer and Blogger


Video Games & Entrepreneurs

Monday, January 24th, 2005

JoystickQuick hit today: your favorite blogger–I am your favorite, right?–was quoted extensively in an article about how video game players, "gamers," are changing the business landscape.

http://pressherald.mainetoday.com/mondaymag/stories/050124ellis.shtml

My quotes start in about paragraph 20.


Rich Brooks
Maine Web Designer


Blog Stats: What You Can Learn From Them

Friday, January 21st, 2005

Over the past few days I’ve really been checking out my blog stats. They’re not earth-shattering.

19.54 visitors per day (I’m probably 5 of them.)
56 users so far today (9:40pm Friday night as I type this–yes, I do have a life, thank you very much. In fact tomorrow night I’m dressing up as Sid Vicious and going to a "Sexy Seventies" party at Bubba’s Sulky Lounge.)

Still, if I’m averaging 19 and a half visitors, and the last few days 40 – 50, then maybe I’m picking up steam.

Mr. Burns, your campaign seems to have the momentum of a runaway freight train. Why are you so popular?

–Lisa Simpson

Actually, it’s not out of pure narcissism that I’m checking out my stats. They’re fascinating. The stats don’t go too deep, but they do tell you what pages are being requested and the link people used to find you, aka the "referring address."

Many links come from other pages in my blog, but about half come from Google or other search engines. I can also see that sometimes the Google isn’t my Google; for example Google.ca or Google.co.uk or even Google.nl. At Google.nl you can "Het web doorzoeken" or "Zoeken in pagina’s in het Nederlands."

What’s more interesting is that for any search engine link I can determine what the search was for. "Spoofing Email."  "Graphic Design Resumés." "ADHD organizational software."

By clicking on a search engine link I can even determine where my blog ranks for a given search. I’m first for "verizon blocks email." I’m second for "Search Engine F.A.Q." That’s just crazy.

It’s also interesting.

Recently, my most requested page is on Email Spoofing. Maybe that’s a good idea for a newsletter or part of a seminar that I could put on. Also, someone found me by searching on Search Engine F.A.Q. I came up 2nd in that particular search. Maybe I should write an e-course on that. (Or maybe I should wait to see if anyone else does that search.)

In short, it gives me some insight into what people are interested in. Sometimes these people might even be in the market for a Web site or some Web marketing from a Web development firm in Portland, ME.

In case you don’t know, incoming links help improve your rank at many search engines, including Google. Also, the words in the incoming link–aka your "anchor text"–are important to your rank for a given search. So maybe since I just created another link [above] to my search engine f.a.q. page, I’ll be #1 next time I check.

I plan on talking more about the power of blog links in a later post. But it’s getting late, and I’ve got Bubba’s tomorrow.

 

Rich Brooks
Blogging Entrepreneur


Blogging in the News

Friday, January 21st, 2005

Today there was an article in the Wall St. Journal about blogging; specifically, are there any rules or ethics bloggers should be following. What? You don’t read the Journal? But I thought you ran a business? Well, for at least today (1/21/05), the WSJ put this article in it’s free section…so check it out.

Although I didn’t really learn much new from this article, it’s just a long list of blogging articles I’ve seen recently. I can’t believe it took me so long to realize the benefits blogging could have for one’s business.

I had a meeting with a friend of mine yesterday about his upcoming Web site and I floated the idea of a blog. We got so excited talking about the possibilities and how it could help him we almost started yelling. (I’m passionate about this Web thing.)

Over the next few blogs (next week) I’m going to try and make a stronger case that most of my clients (and non-clients) would do well by themselves if they started a business-related blog.

Have a good weekend…and Go PATS!!

Rich Brooks
Blogger


Belichick and The Patriots: What I’ve Learned So Far

Thursday, January 20th, 2005

I’m a big Pats fan. (Probably half of you just tuned out right now, huh?) Been a season ticket holder since ’94 or ’95 and it’s been a pretty good run. Three trips to the Superbowl and two rings. A strong possibility they may go back this year.

Everyone now says Bill Belichick, the coach of the Patriots, is a genius. I think this is because people like saying the word "genius." Einstein was a genius. Stephen Hawking is a genius. Belichick is an incredibly clever man with a great mind for football.

Bill Parcells, who used to coach the Pats, used to be considered a genius as well. He won Superbowls with the Giants, (when he had LT playing for him,) got to the big game with the Pats, got to the playoffs with the Jets, and is finding only frustration with the Cowboys. They don’t call him a genius much any more.

The question becomes, where would Belichick be without Tom Brady? Adam Vinatieri? Bruski? Branch? Harrison? Patten? Or any of the other guys? (I don’t mention Corey Dillon because he wasn’t there last year.) Maybe enjoying the same success Parcells is having down in Dallas.

Admittedly, Belichick seems to be able to get the most out of all of his players, stifiling a potent Colt offense with a Pats’ defense racked with injuries.

The bottom line is no matter how smart or clever a coach is, it ultimately comes down to the plays on the field made by the players themselves. The Pats win because of coaching, but also because of the hard work and selflessness of the players. (Troy Brown, anyone? He’s like Tim Wakefield of the Patriots: sacraficing his own stats for the good of the team.)

Why am I waxing poetic about Boston sports? Because flyte’s outgrown our offices and I’ve been talking about our search for new space with a lot of people. They have all congratulated me on the growth of my business and comment on how well I am doing.

Which is nice, as Carl Spackler would say.

But it’s not me. I’ve had great luck hiring a bunch of people who are hard working, fun to be around, smart, and passionate about what they do. I don’t know the first thing about hring people, but I’ve been blessed by the people I have chosen.

I just want to give a call out to the people I share an office with:

Ryan Goan
Gloria Maher
Robin Lowell
Beth Deutsche
and Heather Milligan.

Thanks, guys. I appreciate the work you do.

(Now why the hell is is four minutes past nine and I’m the only one in the office?)

Rich Brooks
Part of the Team


Calls to Action: Are You Doing Enough to Make the Sale?

Wednesday, January 19th, 2005

This morning I’m sending out the latest issue of our free email newsletter, Honey Roasted Peanuts. I really gotta change that name. Unfortunately, I’m having a brain cramp on what to call it. I circulated some possibilities to friends and co-workers, but no one gave the same answer.

I really like "What Works Online," but we’re calling the blog that. Online Success, Net Profits, Web Strategies…

I want something clean, clear, and not too-clever. I really like the name of this marketing newsletter I receive, "More Clients." It’s great. Tells you exactly what to expect.

Anyway, this month’s newsletter is about calls to action. How spending money on search engine optimization and pay-per-click advertising is a waste unless you can convert those visitors. It’s got some good tips on writing calls to action as well.

It was fun writing it; I got to revisit some fond childhood memories with the Choose Your Own Adventure books. Remember those? The site I found is great; even has the covers, which I completely remember from when I was a fourth grader.

Rich Brooks
Action Caller


Exit Pages at Your Web Site

Tuesday, January 18th, 2005

Do you know which are the most popular exit pages on your site?

Perhaps a better question: do you know what exit pages are?

An exit page is the last page requested by a site visitor. While none of us like to see site visitors leave, at a certain point they have to get back to work, put out the fire in the kitchen, or raise their children.

What we as site owners want is for visitors to leave a little piece of themselves behind: an email address, a completed contact form, a lock of hair, whatever. However, as people peruse our site, some of them will just vanish, leaving behind no trace. This is perhaps because we haven’t given them a persuasive enough argument to give us a call, complete a registration form, subscribe to our newsletter, or whatever action we were hoping they would take.

Many traffic report programs will tell you which are your most "popular" exit pages are
…in other words, which pages were least persuasive in keeping visitors at your site.

The best exit pages are pages that are designed to be exit pages, such as a "thank you" page after a contact form has been completed. However, if your most popular exit page is your home page, you should probably review it to determine why it’s such a sieve.

  • Does it offer mediocre copywriting?
  • Does it leave visitors guessing as to what their next step (or click) should be?
  • Is it confusing, dull, slow-to-load or overly-long?

Review your traffic reports to find the most popular exit page on your site and revamp it. Revisit your stats in a month and see if that page still is driving people away from your site. Try a new strategy if it still ranks high, or attack another problem page if you’ve fixed this one.

Rich Brooks
Master of the No-Exit Strategy