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I’ve been going through the process of meeting with sales reps from different phone companies (more on that later) as we prepare for our move into new office space.

I met with one VOIP (Voice Over Internet Protocol) rep and a few reps offering more traditional or hybrid services. I was hesitant about VOIP because I’ve heard it’s not a mature technology yet, but the VOIP rep addressed my concerns and showed me some cool functionality.

However, the non-VOIP reps both said without me mentioning VOIP, "whatever you do, don’t go with an all VOIP solution." They said I could expect problems with latency, dropped calls, lost packets of voice….

Now, is that good advice or are they trying to scare me off of a significantly cheaper solution? (I haven’t gotten the numbers yet, but it appears to be a huge savings, both in hard and soft goods.)

If you’re a small business that has tried VOIP, would you let me know your experience? You can post it as a comment below or contact me directly. BTW, if you would include your contact info that’d be great so I could follow up. (I’m looking to hear from small business owners who have real-world experience with VOIP as a business solution…not sales reps!)

Thanks!

Rich Brooks
VOIP?

Tags: VOIP | Voice Over Internet Protocol | Business Telephones

This entry was posted on Monday, August 14th, 2006 at 9:29 am and is filed under Entrepreneur & Small Business, flyte news. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.