Archive for October, 2006


Longer Keyphrases and SEO

Wednesday, October 18th, 2006

Years ago visitors might search for "travel." Now, more experienced, their searches are more targeted: "adventure travel," "family vacation," "Disneyworld discount flights," and so on.

To take advantage of these more advanced searches, your copy needs to integrate these longer keyphrases into the copy. But how do you accomplish this without ruining the readability of the copy?

Karon Thackston has a great article in the most recent High Rankings Advisor newsletter called "Longer Keyphrases: Will Longer Keyphrases Hinder the Effectiveness of Your Copy?"

Karon has some great techniques she shares with readers, including breaking up longer keyphrases between sentences, since search engines "all but ignore punctuation."

Rich Brooks
I live in Maine. Web site design is interesting.


Print Keynote Handouts Like PowerPoint

Sunday, October 15th, 2006

If you’ve recently switched from PowerPoint to Keynote for your presentations, congratulations. Like me, you’ve already discovered how superior Keynote is.

One point of frustration I had, however, was the fact that I couldn’t figure out how to print the 6-to-a-page handouts like I did in PowerPoint. The very steps that got me the PowerPoint handouts gave me this in Keynote:

Lame Handouts

Space wasting, impossible to read handouts.

I finally figured it out (or someone told me–I can’t remember), but in the months since I last printed Keynote slides I forgot again, and I couldn’t find a Web site to help.

Consider this post to be a sticky to my future self on how to print Keynote handouts the way I want. If it helps you as well, all the better.

Step 1: Create Keynote presentation.

Web Marketing Keynote Presentation

Step 2: Hit print. Change the 3rd pull down menu from "Copies & Pages" to "Layout." Choose the number of slides you’d like to see on each page.

If some sugar daddy is paying for the printing job, choose four. If it’s coming out of your own limited budget choose 6. If you’re trying to destroy the eyesight of the members of your audience choose 9.
 

Chose Layout

Step 3: Change the pull down from "Layout" to "Keynote." Make sure the Print setting is set to "Individual Slides." Hit Print.

Choose Keynote, Choose Individual Slides

Step 4: Admire your work.

Gorgeous Handouts

Rich Brooks
Keynote Presenter


Internet Marketing Events in Maine

Friday, October 13th, 2006

For those of you within driving distance to southern Maine with a desire to learn more about Internet Marketing and a burning desire to meet me in person, next week is your Mardi Gras.

Monday, October 16: I’ll be presenting "How to Plan, Build and Promote a Business Blog" for MESDA from 6pm – 8pm at their offices in Westbrook, Maine. Entrance is free, but they ask you to register for a door prize. (Directions.)

Tuesday, October 17: I’ll be part of a panel put on by the Maine Marketing Association called "Right On! Staying on Message No Matter What: Crafting and Communicating Effective Messages That Will Break Through the Clutter." It’s from 9 – 11:30am at the Glickman Family Library on the USM campus in Portland. Roy Heffley is the keynote speaker.  The cost is $35 for members, $45 for non-members, and $15 for students or anyone with a fake student ID. You can register via email or just show up. (Directions.)

Wednesday, October 18: Is the first class of the Web Marketing for Entrepreneurs and Small Businesses at the University of Southern Maine’s Center for Continuing Ed. The classes continue each Wed. evening (10/25, 11/1 & 11/8) from 6:30 – 8:30pm. The cost is $195 and you can learn more and register here.

Thursday, October 19: I’ll be taping a segment for WCSH’s evening news magazine 207. Topic and broadcast date TBD.

Whether I get any real work done next week is also TBD.

Rich Brooks
Busy Boy


Senator Susan Collins and Net Neutrality

Friday, October 13th, 2006

Meeting with Senator Susan Collins in her offices in Lewiston yesterday was an interesting experience. I went there with Jon Bartholomew of Common Cause Maine, Fletcher Kittredge of GWI, Lance Duston of mainecoastdesign and world-famous blogger of the Maine Web Report, and Assistant Professor Michael J. Socolow of the University of Maine Orono.

Senator Collins was very welcoming, and listened to us all as we went around the room and explained why we felt Net Neutrality was good for Maine and the Maine economy. She asked some good questions at the end and we had a chance to respond.

I don’t envy the job of the senator. It’s either got to be the most interesting or exhausting job to listen to group after group of people come in and explain why their cause is just and how we need your vote on this very important issue. God knows I wouldn’t have the patience.

One thing that should be made clear is that this is not and should not be a partisan battle. Lance and I have very different opinions politically, but we’re both for Net Neutrality. The stronger language that we’re arguing for was brought to the Senate by Maine’s own Senator Olympia Snowe, republican, and Senator Byron Dorgan, democrat.

I know I talked about it the other day, but I thought I’d share the notes I made for myself to prepare for the meeting. I know that not everyone agrees with me, and that’s good. That’s democracy and freedom of speech at work. I’d hate to lose that.

  • Net neutrality is good for small businesses by allowing us to compete on a level playing field where we can succeed or fail based on the quality of our products, services and ideas and how well we run our business, not by our ability to partner with or pay giant tariffs to telcoms and cable companies.
  • With 95% of businesses in Maine having less than 50 employees, that means that Net Neutrality is good for Maine and the Maine economy
  • There are small businesses with disruptive ideas and new technologies that are competing against the very quasi-monopolies that can impede our access to our prospects once Net Neutrality is gone for good.
  • The growth of Web-based applications that can help small businesses cut costs and increase sales will be stymied as the startup companies that create them won’t be able to afford access to the "fast lane" of tiered service.
  • I’ve recently chosen a VoIP solution for our telecommunication needs; now Verizon could choose to slow or even stop access to my VoIP phones because VoIP competes with their phone services.
  • I’ve recently begun conversations with an Australian company to provide services for them. Previously I would have been unable to work with them because the phone calls were prohibitively expensive. With Skype I can now use my existing Internet access and talk to them for no additional fees.
  • It’s in these quasi-monopolies best interest to give preferential treatment to themselves and their partners; the language in the telecommunications bill needs to be strong enough so that these companies can’t do what’s in the nature, in the name of "increasing shareholder value."
  • With 95% of small businesses failing within 5 years, and small businesses providing more new jobs to the US economy, should we really be making it more difficult for entrepreneurs to start new business, add to the economy and hire new employees?

Discuss.

Rich Brooks
Net Neutrality Been Beddy Beddy Good to Me
(and ME)


Blog Marketing Seminar in Maine

Wednesday, October 11th, 2006

I’ll be presenting "How to Plan, Build and Promote a Business Blog" for MESDA, The Maine Software Developer & Information Technology Industry Association, (shouldn’t it be MESDITIA?) this coming Monday, October 16th, from 6:00 – 8:00pm.

If you’ve been considering adding a blog to your Internet marketing plans, make plans to be there.

You’ll learn:

  • What blogs are and how they can help your business.
  • How to plan for a successful blog.
  • What makes for a popular, compelling blog.
  • Why search engines love blogs.
  • How to promote your blog and drive traffic to it.

If that’s not enough there’s even a door prize: Google Hacks, Third Edition Tips & Tools for Finding and Using the World’s Information, by Rael Dornfest, Paul Bausch, and Tara Calishain. However, you need to register and be present to be entered.

There’s no fee to attend.

Rich Brooks
Blog Marketing in Maine


Net Neutrality and Small Business

Wednesday, October 11th, 2006

I’ll be part of a group meeting with Senator Susan Collins on Thursday to talk about Net Neutrality and how we need the government to reinstate this basic premise of the Internet.

This has become a highly divisive issue recently, with the telcoms and cable providers on one side (Verizon, TimeWarner,) saying they need the ability to create a tiered Internet where businesses could pay more to get their content delivered faster.

On the other side are content providers (Google, Amazon,) and groups like Common Cause that feel it’s important to keep the Internet as a level playing field.

I find myself firmly on the side of net neutrality’s defenders. Although I understand that giant video files are beginning to clog network pipes, allowing a tiered system for the Internet goes against some of the basic premises of the Internet and harms small businesses in the process.

What is Net Neutrality?
Net Neutrality is the idea that all content sent over the Internet (in this case) should be treated equally.

Why is Net Neutrality important to small businesses?
The Internet has been an amazing tool for small businesses, and I’m not talking about Silicon Valley startups that sell out to Google or Yahoo for a billion dollars.

Small businesses, many based here in Maine, have the same opportunity of reaching prospects and clients as giant companies do, if they know how to leverage their Web site and Internet marketing.

What the telcom’s would like to do is offer tiered service: businesses could pay to become partners of Verizon or AT&T and have their content get preferential treatment. Their content would be delivered faster than that of their rivals. Consumers wouldn’t really know why a competitor’s site was taking for ever to download, but they wouldn’t care. They’d just move on to another site.

Every day I do searches at Google. If a site on the results page takes more than a few seconds to come up, I often choose the next result. I’m guessing you’ve done that a few times yourself.

Well, imagine if the reason why that site is taking so long to download is because they couldn’t afford or refused to pay an additional fee to the telcoms? They may have a better product, or a better service, but they’ve been boxed out by the duopoly that is held by the telcoms and cable providers.

Although many opponents of Net Neutrality claim that we don’t need any more government regulation, it was actually recent regulation that CHANGED the laws.

Net neutrality is critical to Maine businesses. We need to keep the playing field level so that  businesses can succeed or fail based on the quality of their products and services.

We live in an incredibly exciting time right now, with the Internet as a major disruptor of the way things used to be. Eliminating Net Neutrality will have a negative impact on businesses, freedom of expression and marketplace competition.

Examples of how a lack of Net Neutrality have stymied businesses outside of America are on display in this article from Inc. magazine called One Internet, Indivisible.

If you’d like to learn more about Net Neutrality be sure to check out Maine Internet Freedom’s blog.


Email Marketing Open Rates

Tuesday, October 10th, 2006

Whether your email subscriber base is 500, 5,000 or 50,000, you often consider that number to be the number of people reading your newsletter.

How wrong you are.

According to an article at Constant Contact called Understanding Open Rates: How Open Rates Are Measured and Tips for Increasing Yours, B2C (business to consumer) emails get opened 30% – 39% of the time, while B2B emails are opened a paltry 10% – 29%.

The article does a good job explaining open rates, how not all opens are recognized by the software, and why open rates tend to go down over time. (I’ve noticed this phenomenon myself; last year our open rate was in the high forties, more recently it hovers around 40%.)

There are also some tips in how to increase your open rates
, but nothing ground breaking. Improve your subject lines, make sure your "from" line is recognizable, try testing different sending times, send more targeted emails and evaluate how often you send.

While open rates as low as 10% may make the whole process seem not worth the bother, keep in mind that your ultimate business goal is to sell more products and services, not to have a giant subscriber list. Email marketing may be for direct sales or it may be to warm up prospects to your offerings.

You can contact flyte for more help with your own email newsletter or get started yourself.

Rich Brooks
Email Marketing for Small Business


37 Calls to Action for Your Web Site

Tuesday, October 3rd, 2006

First Tuesday of the month and it’s time for another issue of flyte log to hit the stands.

This month’s issue is a little bit different and includes 37 calls to action that you can use, tweak, change, twist, alter, swap, substitute, obliterate, stretch, revamp, reload and pimp to fit your own needs.

However, some of the words in the calls to action might trip an email spam filter (liberal usage of the word "free"), so the email newsletter version includes a link to the full article, 37 Calls To Action to Get People to Read, Click and Buy at Your Web Site.

Check out the list and use it as the beginning of your own brain storming session to replace all those generic, underperforming "click here" links at the bottom of your pages.

Once you’ve had a chance to craft some of your own calls to action, feel free to add them below (they don’t actually have to come from your Web site.) The best one will get a link here next month and a mention in next month’s flyte log.

Oh, what the heck. Here’s that list:

  1. Contact us today for a free report on wealth management.
  2. How do we start?
  3. Learn how organic gardening can save you time and money.
  4. Save a child’s life for less than the cost of a cup of coffee.
  5. Get a free market analysis of your home.
  6. Enroll in our online classes and increase your earning potential.
  7. Call us today at 871-7921 and ask for our Web discount.
  8. Subscribe now for free tips for doing your own taxes.
  9. Read how to get a full night’s sleep in just 4 hours.
  10. Relax. Reserving a full-body massage at our day spa is just a click away.
  11. Watch this video on organizing your desk and office space.
  12. See how we’re helping small businesses manage their books and create a positive cash flow.
  13. Does your child suffer from OCD? Take this simple test.
  14. Buy this book now at Amazon and start losing weight tomorrow. (Or in 7 – 10 days with the super saver delivery.)
  15. How can interior design help me cuts costs and improve sales?
  16. Learn how to choose the perfect engagement ring and avoid costly mistakes.
  17. Listen to an excerpt of this self-hypnosis audio CD.
  18. Call now for a free 30-minute consultation.
  19. What’s the first thing you should do if you’re home alone and you hear an intruder?
  20. Reserve a room now for Valentine’s Day Weekend!
  21. Take our Internet Privacy and Security quiz.
  22. Learn how you can afford a bigger yacht than you thought!
  23. What factors should I consider before hiring an au pair?
  24. What are the five questions you should ask your auto mechanic?
  25. Call today and find out what the I.R.S. doesn’t want you to know.
  26. Find out how affordable a residential architect can be.
  27. What are the telltale signs of anxiety for children and teenagers?
  28. Find out how we’ve helped other businesses retain key employees.
  29. See examples of our design work with non-profits and charities.
  30. Buy a season’s pass and never wait in line again!
  31. How can a new hot water heater pay for itself in six months?
  32. Join MEBSR today and get access to the exclusive members area and discounts in our online store.
  33. Use our online calculator and see how much you can save.
  34. Which lawnmower is right for my lawn?
  35. Add to cart.
  36. Buy now!
  37. Download The 11 Biggest Mistakes Small Business Bloggers Make.

Rich Brooks
Call to Action Star

It’s next month: The winner is Keli Etscorn of Bear Canyon SEO for "5 Simple changes that can make a big impact in your Web site traffic."


Mougalian Rugs: Antique, Oriental and One-of-a-Kind Rugs

Monday, October 2nd, 2006

Mougalian_1
Today we launched a new Web site for Mougalian Rugs, a store selling antique, one-of-a-kind and contemporary rugs from my hometown of Scarborough, Maine.

Mougalian offers both in-store and in-home consultations. For free.

They also offer rug restoration and repair, stair runner installations, rug appraisals and they can help you buy or sell older and antique handmade oriental rugs.

But what makes me really excited about this site is what you can’t see.

This is the first in a series of portfolio-driven Web sites flyte’s building that allows the site owner to add, edit or delete products in their portfolio or store.

MougalianadminIn this particular configuration, the site owner can enter in the rug style, inventory number, a description with a WYSIWYG text box, clickable keywords (or "tags" as you Web 2.0 kids call ‘em), size, price, etc. Mougalian can also upload photos and even mark them as sold.

If someone purchases one online (through a tight integration with PayPal) the site will report the item as sold, but can still show it.

The site visitor can search the store and see close ups of the products. On each page are the clickable keywords, so that I can see other rugs that have been tagged as round, Bidjar, red and ivory.

While Mougalian has hundreds (if not more!) rugs in their physical store, they’ve only begun to scratch the surface in their online store. So if you don’t see what you’re looking for today, subscribe to their email newsletter or give them a call.

Rich Brooks
Are You Ready For Your Web Site?


Web Marketing Course in Portland, Maine

Monday, October 2nd, 2006

If you enjoy the subject matter of this blog, but you’d prefer a little more interaction and perhaps specifics on how YOU can implement some of these ideas on your own Web site, blog or email newsletter, I’ve got good news. (Assuming you live with in driving distance of Portland, Maine.)

I’ll be teaching a course called Web Marketing for Entrepreneurs and Small Businesses at the University of Southern Maine this month as part of their Center for Continuing Education.

We’ll be talking search engine optimization, email marketing, blogs, podcasts, viral marketing, e-commerce, home page strategies and more. Last time we got into wikis.

The course will be Wednesday evenings from 6:30 – 8:30pm, October 18th – November 8th. For more information and to register online check out the Web marketing course page on the USM Web site.

Not sure if this class will help? Here’s an unsolicited thank you email I received:

Rich,

Thanks to applying what I learned from you to my new site, in the last month I have zoomed up in the Search rankings (when any part of my name or ‘Maine’ is included with key terms, I get at least three listings on first page), increased the amount of time people are spending on the site, increased my new visitors to 25% of my traffic and tripled the rate of new subscribers to the ezine. 

Chris Trout

OK, enough self-love. Hope to see you there.

Rich Brooks
Maine Web Marketing