So, despite never signing up for it–and being a life-long Mac user–I continue to get Microsoft Office Live Advisor, an email newsletter targeting small business owners who use Microsoft products.
Today I tried to unsubscribe again. The message was different this time, so apparently they realized their previous message was completely frustrating and obtuse. Unfortunately, the messaging has changed, but not their unintuitive, bass ackwards, completely assinine method (not) allowing people to unsubscribe.
After clicking on the Unsubscribe link in the email, I’m taken to a page with the following information:
You’ve reached this page because you want to subscribe/unsubscribe
to e-mail newsletters, or want us to stop sending you e-mail messages
altogether. You can set your preferences at the Profile Center.To
reach the Profile Center, you will need to give us your Passport and
password, so we can be certain someone isn’t impersonating you. If you
haven’t registered with us before, we will ask you to create a
Passport. Why? So we can be certain we never send mail unless you say
so.
Who wrote this, George Orwell? To unsubscribe to an email I never subscribed to I need to take the time to create a Microsoft profile. And why? "So we can be certain we never send mail unless you say
so."
Ummm…too late!
And Microsoft wants us to buy into their anti-spam technology? First they should get their own house in order.
Rich Brooks
Take Me Off Your Damn List!
Don't hold back, now, Rich: tell us how you really feel about The Evil Empire! (I'm in full agreement.)
Love your newsletter, by the way – I'm a squeaky-new subscriber, very pleased to have come across your site.
Hahaha….that really strange. In order to unsubscribe, we need to register. If register, microsoft have reason to send email….
btw, I don't get any email from microsoft.