Archive for July, 2007


Tracking Phone Calls from Your Web Site

Thursday, July 12th, 2007

Phone
At your Web site, you may have several conversion points:

  • getting a visitor to sign up for an email newsletter,
  • filling out a contact form, or
  • buying a product from your online store.

It’s easy to track any of the conversion points on your Web site through a Web stats program like Google Analytics. However, it’s more difficult to track whether your Web site led to someone picking up the phone to talk to you. Here’s one possible hack:

Get an extra phone number and promote it ONLY on your Web site. If your current phone system will allow it, you can track which number someone’s calling in on. Presto! Now you know when your Web site led to another lead.

Yes, I know it’s not perfect, but it does work.

Photo Credit: makelessnoise

Rich Brooks
Web Site Developer


How to Backup Your TypePad Blog

Tuesday, July 10th, 2007

The other day a client lost his blog. Poof!

All of his posts, images, design files, etc., all wiped out. Luckily we were able to rebuild the blog (using some of the techniques outlined below), and luckily for us, the blog was only a couple of months old, so the job wasn’t impossible.

Unlike a traditional Web site, TypePad blogs don’t have with a backup that sits on your hard drive. If there’s an aggravated hacker, or a major TypePad snafu, or you accidentally delete the wrong blog on your account, there’s no easy backup. TypePad admits as much in their help section.

I’m hoping that in the near future TypePad (and other blog hosting companies) create a better backup system, but in the meantime I’ve put together a series of movies that will take you step by step through the regular regimen of backing up your TypePad blog.

I tried to create a master movie with all of these clips in iMovie, but I wasn’t happy with the outcome (blurry) or the size (just shy of 100MB.) So, below you’ll find the individual steps in bite-sized pieces along with links to the full size movies.

(more…)


Transdisciplinary Workshops: Continuing Education in Maine

Tuesday, July 10th, 2007

Transdis
Transdisciplinary Workshops is a company in Maine dedicated to bringing nationally known speakers to Maine and New England. They’re also one of our oldest dearest clients. We built their previous site back in 1999 or 2000, and it was showing a bit of wear and tear around the edges.

Barbara Freethy, who runs Trandis, recently wanted to take control of her Web site so that she could add new workshops as they came up, add speaker pages and bios, and link it all to a PayPal account so that users could register and pay online for the courses.

Sounded like a good idea to us, so we built a backend to allow her to do just that. With just a browser and a password, Barbara is able to make regular updates to the site.

As we were doing the work, Barbara shared some beautiful paintings by Martha Baum that she wanted to incorporate into the site. The new paintings didn’t work with the old site, but Jonathan, our account manager–no slouch when it comes to HTML–was able to rebuild her site quickly and incorporate the imagery into the the entire site. Both Barbara and I were very pleased with the results.

If you’re looking for continuing education in Maine and beyond, whether it’s collaborative problem solving on ADHD and exercise (shorter workouts, maybe?) be sure to check out Transdisciplinary Workshops’ Web site

Rich Brooks
Maine Web Design


Landing Pages: Optimize ‘Em for Better Results

Monday, July 9th, 2007

There’s a lot of attention on landing pages of late.

First I get an invitation to Marketing Experiment’s professional certification program on Landing Page Optimization. Then Katie and Allison are blogging about "No More Landing Pages" over at Fix Your Marketing blog. And today I see that Copyblogger’s dishing out great advice on landing pages in a post entitled Copywriting Maven’s Landing Page Makeover Clinic #1: SEOmoz.org.

Roberta Rosenberg points out 10 ways to make this landing page a winner, including:

  • remove all extraneous material to move up more important content above the fold; lose those sign-ins and navigation!
  • build the case with a strong, user-centric, introductory paragraph
  • use popups or other click devices to keep users on the page; if they click away, they’re lost to you.

She also throws in some good advice on making the offer more irresistible. If you’re using pay-per-click advertising and you’re not optimizing your landing pages, you’re just throwing money away.

Learn how to track your Web site conversions at Google Analytics for Online Success! this Wednesday, July 11th, 2007 in Portland, ME.

Rich Brooks
Landing Pages Take Flyte


Google Analytics: How Does Your Web Site Grow?

Friday, July 6th, 2007

Trafficgraph_2
In our Holistic Web Marketing model, there are four aspects of an integrated approach to online marketing:

  • Attraction (driving quality traffic to your site)
  • Retention (staying in touch with prospects, getting return visits)
  • Conversion (getting them to buy or take the next step in the buying process), and
  • Measurement.

It’s the measurement that we’ll be focusing on at our next Working Lunch Seminar called Google Analytics for Online Success!

Why is analytics so important to your Web marketing success?

  • What search engines are sending you the best quality traffic?
  • What
    search terms are most likely to lead to sales on your Web site?
  • Did
    that recent spike in traffic lead to anyone filling out your contact
    form or signing up for your email newsletter?

Google Analytics is an incredibly powerful analytics program that
can answer all of these questions and more. Best of all, the price of
the software can’t be beat: $0.

Attendees will learn:

  • How to setup Google Analytics.
  • How to navigate the new interface of Google Analytics.
  • How to read reports, and which reports are essential to your success.
  • How to set up Goals so you can track which traffic is converting at your site.
  • How to have your reports emailed to you.

Lunch is included for all attendees and we offer a 100% money-back guarantee if you’re not satisfied.

Seating is limited to just 10 attendees, so learn more and register now!

Date: Wednesday, July 11th, 2007
Time: Noon – 1:30pm
Place: flyte’s offices, Portland, Maine (directions)

Rich Brooks
Analyize This


Maximize Your Email Marketing Campaigns

Tuesday, July 3rd, 2007

Cybelerockhero
The other night my wife and I were playing Guitar Hero II on our XBox 360. (Men across the world are jealous of me right now, I can feel it. However, be forewarned when dating or marrying a woman who likes to play video games: once she finds a game she likes, she’ll kick your ass, as Cybele does regularly to me, playing near flawless renditions of Surrender and Carry On Wayward Son.)

Anyway, back to the other night. I was explaining that she should not unleash her "Star Power" until she had maxed out her multiplier through a flawless string of notes so she could get the highest bonus possible.

She made fun of me, because whether it’s video games or Scrabble™, I always am trying to maximize my score. I’ll get more points off "H-A-S" on Scrabble than some people get off "Q-U-I-C-K."

Of course, when you have limited resources (or limited guitar skills, or limited spelling skills, or just a E-I-E-I-O-E-I collection of letters,) you need to make the most of what you have.

Which leads us, naturally, to email marketing.

While email marketing is incredibly powerful and offers a great return on investment, too many small business owners and entrepreneurs don’t take the necessary additional steps maximize their results.

In this month’s flyte log, our Web Marketing eZine, the subject is Four Tips to Maximize Your Email Marketing Results. We look at some simple additional steps that will give you a much better bang for your buck when it comes to your own email marketing campaigns.

And, if you haven’t yet, why don’t you subscribe to flyte log so you don’t miss another exciting issue?!?




And, as always, you can listen to my dramatic reenactments of flyte log at our podcast: flytecast: web strategies for small business.

Rich Brooks
Email Marketing Expert


George W. Bush: Judge, Jury and Sentence Commuter

Tuesday, July 3rd, 2007

Is anyone else out there appalled at George Bush’s recent pardoning of Scooter Libby?

I know this is a Web marketing blog, and most business consultants will tell you not to talk politics or religion in business, but this is criminal. There’s something rotten in Denmark.

Bush says, "I respect the jury’s verdict (not!), but I have concluded that the prison sentence given to Mr. Libby is excessive." Is that because it should be Mr. Cheney, or even Mr. Bush who’s responsible for the crimes that Scooter has been convicted of?

Thirty months in jail–less than three years–seems pretty lenient for a man who outed a CIA operative in a time when the White House has us all on an orange terror alert or worse. The only possible explanation is that this is Scooter’s reward for taking the heat that should be on his bosses.

And shame on any republican who backs W on this. Here’s my test that I use to make sure I’m not leaning too far left or too far right: if it was the other side who was in hot water, what would my feelings be? In other words–to all the conservatives who actually believe a full pardon is in order–what would you have said if "Slick Willie" Clinton did the same? Would you commend him for "doing the right thing," as House Republican Whip Roy Blunt of Missouri did?

Whether you’re democrat, republican or independent, we should all be embarrassed by the way our current administration ignores the rule of law.

Rich Brooks
Pissed Off (duh)