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January 15, 2008

Business Blog vs. Email Newsletters: Which Works Better?

Whenever I put together a business proposal I include recommendations for appropriate Web marketing campaigns. Two items that are often included are email newsletters and business blogs, because both have been successful for flyte and our clients who use them.

However, I'm also a big proponent of starting small. When you take too many things on at the beginning it can seem overwhelming and nothing gets done. Unless you have a lot of time and energy to write, starting an email newsletter and a blog may be too much. (Then again, I write an email newsletter, two blogs and distribute articles for article marketing.)

So, this begs the question, which will work better for you, a blog or an email newsletter? It depends on your business model.

When an Email Newsletter Is Better
If you're selling something that requires some serious consideration from prospects, or that they may buy time and again, I'd look to use an email newsletter.

Here's why: if a person needs time and information to make a buying decision, you need to stay in touch with them. Think about a Web site, a house, or retirement planning. Chances are that I'm going to do some due diligence, check out some resources, etc., before making a buying decision. I may visit your site, but then I'm gone, most likely never to return. However, if you can convince me to subscribe to your email newsletter (see "email bait" for ideas on how to accomplish that), then you have the opportunities to send me the equivalent of new Web pages via email, with additional information that will establish your credibility and expertise.

If you have a product that I may want to buy multiple times, an email newsletter is also a great marketing tool. Because customers show less and less loyalty these days, sending me permission-based emails is a great way of reminding me that it's time to stock up, renew, or check out similar products that you offer.

An email newsletter may be the better way to go if you don't think you can dedicate the time it takes to building a successful business blog. You're looking at a couple/few hours a month for an email newsletter compared to a couple/few hours a week for a blog (YMMV.)

When a Blog is the Way to Go
If you have a product or service that requires less research, or doesn't usually generate multiple purchases, a blog may be more appropriate.

The blog offers great search engine rank opportunities, so is a good way of getting your information out there to the searching public. It can quickly establish your credibility and will send leads to your Web site for conversion.

If you like to write, and have a good sense for what people are searching for at Google and Yahoo, a blog may be the best tool for you...especially if you like feedback from your blog visitors. It can be a more engaging platform for your audience.

Now, of course you may get people to subscribe to your blog, which is great for repeat visitors, and you can archive your email newsletters as pages on your Web site which is great for search engine optimization. There's no black and white answer here, just shades of green.

In a perfect world, you'd do both...and more. However, I know that as an entrepreneur, your resources are limited. Even though you can re-purpose content from your blog to your ezine and vice versa, that too can take it's toll.

Take a look at your business goals, and how you think your visitors will find and want to receive your messages, and then choose accordingly.

Rich Brooks
Web Marketer

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Comments

Rich,

Great article. It is certainly time consuming trying to keep up with both blog posts and email newsletters but there seems to be definite benefit to both. One of the best things about a blog is the long term search engine opportunities that allow new customers or prospects to find your site.

Rich, I agree. I think it's best to start small as well. Producing quality content on a consistent basis for a blog requires a great deal of work.

I myself underestimated the amount of time and effort that blogging requires. But, it has definitely been worth it.

This is a great post with an interesting point of view...there's not a lot of other articles or posts out there on this topic. Great advice, thanks!

I'm afraid I must respectfully disagree. I believe the leverage of a blog with its news feed in human and search engine terms means that it is almost always the way to go.

Rich, this is an excellent article and comes at time when clients need to consider doing more to attract visitors to their site in order to sell their products and services. The engines are changing their faces to give the surfer more choice to search for what they need. Social Media sites are starting to get some serious listings for individuals articles, so I fully agree with the time dedicated to each task you outline in your article, and I fully support it

Barry,

Obviously I'm a huge fan of blogging and it's been a great tool for flyte and for our clients.

But I've also seen the benefits of an email newsletter...in fact I see the spike in traffic at our Web site every month when I send it out and many of our jobs have come from people who subscribed to the email newsletter months or even years ago and just took a long time to make a buying decision.

Not everyone has the bandwidth to keep up a blog, so I think there are times when an email newsletter (that's also archived on your site) is the way to go.

Rich, Instead of choosing between a newsletter and a blog, you can do what I do - publish an email newsletter, which is archived online AND has an RSS feed, AND allows comments. This way, my readers to choose how they want to read it - via email, on the website, or via an RSS reader. So the newsletter is like a blog. :)

This has the advantages that no time is spent rewriting material from a newsletter into a blog, and the archived newsletters and comments provide fodder for search engines.

However, I'm still training my newsletter subscribers that they can now post a comment on my site instead of just clicking Reply and emailing me. This is working well, although sometimes I forget to add the link in the newsletter which allows people to visit the exact page on my website to post a comment.

This post comes in a timely manner as I just was talking to a guy about putting a blog on their e-commerce site. He wanted to start off with an e-mail newsletter instead. This gives me a better idea of the benefits of both. Thanks.

Rich,

What is your expert opinion on having your blog as your company's home page?

Excellent post!..but for me, I think putting up a blog is better than email newsletter..although blogging is quite difficult and needs a lot of time but still it's worth it..^^

Although writing content for 4-5 blogs has certainly been more work than creating a single monthly newsletter, it actually feels like less work and I've found I am more likely to write 10-20 blog posts in a single month than I am to create a single email newsletter.

I believe it has something to do with the fact that blogs are a bit less formal, whereas with the newsletter I feel more of a need for a professional tone.

Shama,

Do you mean, what is my opinion of having a blog in place of a Web site as a company's primary Web presence?

If so, I know a number of companies have one, and we've developed blogs for individuals who don't have a Web presence.

I'm a bit of a traditionalist, and I think a Web site makes more sense. That being said, having a feed from your blog show up on your Web site home page can be a great way of keeping that site fresh and establishing your expertise.

In short, either can be the right answer, if you do them right.

Enjoyed your presentation at BlogWorld and New Media Conference, http://www.blogworldexpo.com/, last November in Las Vegas!

My vote is a business blog.

They appear to be a more serious attempt at communicating and just better in appearance. The blogsite also allows the writer's personality to emerge in forms other than words.

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