Archive for June, 2009


Energy Services Group: Billing, Transactions & More for Energy Companies

Monday, June 29th, 2009

Energy-services-group Last week flyte launched a new Web site for Energy Services Group, the retail energy industry's leading provider of transaction management (EDI), billing, and CIS, and wholesale energy services.

Which just goes to show you, we can build effective Web sites even when I have to ask the client to explain what they do every time we meet. Luckily, the folks over at ESG are extremely patient since they're used to working with everyone from the largest retail energy suppliers to entrepreneurs looking to break into the energy business.

ESG offers transaction management services, cash billing services, wholesale energy services and more. Besides having great, experience people working there, they also have unbeatable technology.

Flyte designed and built this site on WordPress, an easy-to-use content management system (CMS) that allows ESG to update their site, add new pages, upload images, embed video and more. Since WordPress was originally a blogging platform, adding an Energy Services Blog to ESG's Web marketing mix was simple. Flyte further helped increase ESG's online presence with search engine optimization including a keyword analysis and link building activities.

If you're interested in breaking into retail energy, or you're already in but want to build your business, be sure to check out Energy Services Group. If you'd like to build your own presence online, or increase your online visibility, be sure to check out flyte new media.


The Ultimate Google Analytics Video Guide

Sunday, June 28th, 2009

Ultimate-google-analytics-guide In the Holistic Web Marketing model, there are four components to a successful, effective Web marketing campaign:

  • Attraction: how to drive qualified traffic to your site
  • Retention: how to keep the lines of communication open after people have left your site
  • Conversion: how to get people to move down the sales funnel at your site
  • Measurement: tracking all of the above for continual improvement

It's that last piece–measurement–that's the focus of The Ultimate Google Analytics Video Guide that we just published at Squidoo.

This is a collection of the how-to videos we created for small businesses so you could put Google Analytics to use, along with some other important resources that will help you measure your growth and success online.

If you'd like more help understanding your Google Analytics, or installing a copy of the free software on your own Web site, just let us know.

Rich Brooks
Google Analytics for Small Business


Southern Maine Community College Launches New Joomla Web Site

Thursday, June 25th, 2009

Smcc Flyte recently redesigned and rebuilt a Web site for SMCC: Southern Maine Community College.

Located on the edge of Casco Bay, SMCC is an excellent choice for high-quality, affordable education in Maine. It offers both career and technical programs as well as an associates degree in liberal studies.

In addition to information and resources for students (past, present and future) and faculty, visitors to the site can learn about the Business & Community partnerships and opportunities that the college offers.

Flyte built the site on Joomla, a powerful open-source content management system (CMS) so that the college could manage the site inhouse. Different departments can update and maintain their own sections of the site without having access to other departments. (You know, in case the math chair wants to prank the English chair for TP'ing his house.)

If you're looking for a stellar, affordable education in southern Maine, be sure to visit Southern Maine Community College. If you're looking for an attractive, professional Web site that you can maintain yourself, contact flyte new media.

Rich Brooks
Maine Joomla Web Design


English Immersion Courses on the Maine Coast of the USA

Tuesday, June 23rd, 2009

Acadia-center  If you've been looking for intensive English courses–learning English as a second language–then you should check out a Web site flyte just launched.

The site is for the Acadia Center for English Immersion, located in Camden on the beautiful Maine coast.

Adult students receive individual attention, a personalized learning program, private and small group classes, total English immersion, family style meals, comfortable accommodations, and more…in short, "everything you need to improve your English quickly and enjoy a memorable learning vacation."

As I was reviewing the site before posting this I was stuck by this memorable testimonial:

"I began to think in English. I paid attention to others and listened carefully. I have never seen such beautiful scenery or the night sky with so many stars."

- Tomoko, teacher, Japan

You can become a fan of the Acadia Center on Facebook or follow them on Twitter; both accounts are fairly new, but will continue to add content over time.

Flyte built the site on WordPress, an easy-to-use content management system (CMS) that makes updates a snap, whether you're adding content, uploading images, embedding video or creating new pages.

If you're looking to speak English like a native (or better), be sure to check out the Acadia Center for English Immersion. If you're looking to grow your business online, be sure to speak to flyte new media today.

Rich Brooks
Web Design for Small Business


SEO: When Should You Begin Search Engine Optimization for a New Site?

Friday, June 19th, 2009
Dear Rich,

I've seen you say that one should start SEO (search engine optimization) before the launch of a new site. How is this possible?

–Confused in Calais

Dear Confused,

Although you can perform SEO at any point before or after the launch of
a Web site, I can think of three good reasons why it's better to start
with SEO:

  1. It's less expensive. A good keyword analysis (an important part
    of a healthy breakfast an SEO package) will drive your content and your copy; if you do it
    after the site is built, you're in effect doing the work twice.
  2. It's market research. A keyword analysis may uncover some
    opportunities that you hadn't thought of yet; new topics to cover, even
    new services to offer.
  3. It will help focus your social media strategy. You can take your optimal keywords and start working them into your tweets, your Facebook fan page, your YouTube videos and your LinkedIn profile…all things you can be working on while your Web designer builds out your new site.

There is some parts of SEO that can't be
performed until after the site is launched, specifically a link
building campaign. Obviously, other
sites, blogs and directories won't want to link to a coming soon page; they'll be looking for something of value if they're going to be linking to you.

Rich Brooks
SEO for Small Businesses


Putting Almost No-Cost Web-based Tools to Work for Small Business

Wednesday, June 17th, 2009

IMG_0180Last week I put on a presentation for the Small Business Development Center counselors located here in New England. The event was hosted at the beautiful Mt. Washington Resort in the White Mountains of New Hampshire.

IMG_0187 (I'm not saying that the place is haunted, but I'm pretty sure I saw a kid going around in circles on his Big Wheel saying "redrum".)

The presentation was entitled Putting Almost No-cost Web-based Tools to Work for Small Business. I talked about one-to-one communication tools like VoIP and Skype, one-to-many communication tools like social media, software to put on teleclasses and Webinars, as well as free alternatives to Microsoft Office and more. I also showed off Basecamp (for project management) and Highrise (for customer relationship management), two apps from 37 Signals that I couldn't live without.

I uploaded the slides to Slideshare (think YouTube for PowerPoint–or in this case Apple's Keynote) and then embedded them here at the flyte blog. Enjoy!

Rich Brooks
Slide Share and Share Alike


Small Business Twitter Success Stories: Got One?

Monday, June 15th, 2009

Twitter-bird I'm putting together an article on how small businesses are using Twitter to grow their business, attract employees, market themselves, find vendors and contractors, make sales…whatever!

There have been a number of success stories that keep on being repeated, so I'm trying to dig a little deeper. If you, or someone you know has a success story about how their small business (no matter how small) leveraged Twitter, tell them to come here and fill out this short form.

I'll be dropping names and including links from the article, so there's something in it for you as well.

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How to Send Branded Domain Emails from Gmail

Monday, June 15th, 2009

There's a number of reasons small business owners and entrepreneurs should consider Gmail as their primary email tool:

  1. Great spam filters (the best I've used)
  2. Your email is synced whether you're using the office computer, your home computer, a computer at the Internet café in Brussels, or from your iPhone
  3. Insanely fast search
  4. It's free
  5. The threading of messages is fantastic (90% of the time)

However, the default setting of Gmail is to send your emails from you@gmail.com. That's not so good for a small business (or any business) that's trying to brand itself. You want all of your emails to come from you@yourcompany.com.

(For those of you who still have your AOL email address on your business card it's time to step up. Your email scribbled on a cocktail napkin has a more professional feel.)

And no, Gmail's not perfect and it does take some getting used to; perhaps the topic of another blog post & video.

In the short video below I'll walk you through how to add your domain-branded email to Gmail, and how to make it the default email on your account. Or, you can watch How to Send from Another Email Address Using Gmail at flyte's YouTube channel.

Rich Brooks
Web Design for Small Business


Web Sites for Healthy Eating (& Living)

Monday, June 15th, 2009

Rich-brooks-tv Last week I donned my "As Seen on TV" shirt and recorded a segment for the local evening news program, 207. The subject was on Web sites that provide health information on the food we eat, the cosmetics we wear (some of us at least), and the sunblock we lather on.

You can see the full-size video on the 207 Web site or a slightly smaller size down below. (Sorry about the obligatory commercial lead in.)

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What is #FollowFriday (or #ff)? (Best Practices)

Friday, June 12th, 2009

#FollowFriday is a meme on Twitter where you recommend to your followers some of the people you follow. It's the Twitter equivalent of a blogroll or a links page on your Web site. And, as the name implies, it happens on Friday.

While it's a great idea, because it introduces you to a bunch of really cool tweeps you may not have discovered otherwise, I've noticed that some people are doing it poorly.

Cramming a tweet full of Twitter handles without any explanation of why you should be following these people is pointless.

Ff-bad

The only thing worse is when someone retweets (RT's) someone else's #followfriday list.

Ff-worse

I mean, that's just lazy.

If you truly think someone is worth following, then you should explain why that person is worth following:

Ff-guidingstars

or

Ff-nicki

By the way, if you're not following @guidingstars or @nickihicks, I'm recommending that you do. And now you know why.

Want to learn more about Twitter? Check out our How to Use Twitter for Business Webinar on 6/18/2009.

Rich Brooks
aka @therichbrooks