Archive for the ‘Business Blogs and Blog Marketing’ Category

Advanced Blogging at #ftw2010

Thursday, August 26th, 2010

Between my responsibilities of blogging, speaking, generating business for my company, and trying to be a better husband and dad, I’m also ramping up for Social Media FTW, a conference I co-founded with Chrystie Corns and Jaica Kinsman.

As part of our ongoing online marketing campaigns, we’re running a series of interviews with our speakers. Because I was around, we interviewed me first. Watch the lovely and talented Chrystie Corns strut her interview skills below or wach the interview on YouTube.

And, if you haven’t signed up yet there’s still time! However, with over half the tickets gone, they won’t be around for ever. Remember, last year we sold out!

To learn more and register for this year’s Social Media FTW Fall Conference visit our site.

How to Turn Your Blog Into a Lead Generation Machine

Tuesday, August 24th, 2010

Rich Brooks [hey, that's me!] will be one of the presenters at the Social Media FTW Fall Conference on 9/22/2010. He’ll be presenting on Advanced Blogging Techniques. Last year’s conference sold out, so be sure to register now!

To generate online leads, you need a steady stream of new, qualified prospects to your web site. These days, that means strong search engine visibility coupled with an active presence in social media.

And there’s no better tool to help you in both categories than your business blog. But like any tool, it doesn’t work by itself, it just amplifies your own efforts. Here’s how to maximize your efforts to increase your online visibility, drive more qualified traffic to your site, and convert that traffic into leads for your sales team.

  1. Spend time crafting a keyword-rich title for each blog post. Every blog post creates a new web page; each web page is another opportunity to rank well for one of your targeted keyword phrases in Google and other search engines. Your blog post title becomes your web page title, and titles are the biggest variable in the search engine algorithm, so don’t short-change yourself here. Make sure your best keyword phrases appear in the first few words in the title for maximum exposure.
  2. Keep those titles compelling. Leverage the “sharing power” of social media by creating compelling titles. People will often “Like” or retweet a blog post based solely on the title, even without reading it first! Although the tool may be tongue-in-cheek, check out the Link Bait Generator for ideas on how to create a compelling title.
  3. Blog for your audience: your prospects and customers. Too many business blogs appear to be where press releases go to die. Although there’s a place in an active blog for company news, for most businesses that’s not what will attract customers. Instead, keep the focus of your blog on your customers’ pain points. Every time you get an email or phone inquiry asking you for your expert advice, turn it into a blog post. If one person had that question, probably a dozen, a hundred or a thousand other people had the same question. Answer it before your competition does. Eighty to ninety percent of your blog posts should be addressing problems that your prospects face on a daily basis.
  4. Blog regularly. Don’t fall into the “I don’t have time to blog” trap. Blogging is marketing, and every business needs to make time to market their services. Get up an hour earlier, stay up an hour later, don’t watch “Project Runway” one week (unless of course you have a fashion blog. Then watch it twice.) You should really be blogging at least twice a week, three times when you’re just getting started.
  5. Reach new audiences through guest blogging. If you have the opportunity to blog at someone else’s blog, you are immediately introduced to a new audience. If you get another blogger to contribute to your blog, very often they will promote the post to their faithful readers, who will check out your blog. In either case, the cross-promotion is valuable to help you reach an audience who may never have heard of you otherwise.
  6. Actively market your blog. If a blog is such a great marketing tool, then it should market itself, right? Well, it needs a little help from you, especially at the beginning. Leverage your social media presence by promoting your new blog posts through tweets and status updates. Use tools like Pingoat to push your post to news aggregators. Use social bookmarking & news tools like Digg, Delicious and StumbleUpon as appropriate. Leave (intelligent) comments at related blogs and make sure your name links back to your blog post.
  7. Funnel blog traffic to your web site. Once you start attracting new traffic to your blog, it’s time to convert those visitors into prospects. You can do this through keyword-rich links to areas of your web site where you offer more information, or directly to a lead generation form. Consider offering a free download from your blog (at flyte’s blog we offer “The 11 Biggest Mistakes Small Business Bloggers Make”) that requires an email registration for collecting leads.

Now it’s your turn: what techniques do you use on your blog that generate leads and get people to start doing business with you? Share your ideas in the comment field below…and who knows, maybe some later readers will follow your link back to your blog!

Rich Brooks
Social Media FTW Co-Founder

Social Media & Web Marketing Courses in Maine

Thursday, August 19th, 2010

Although the leaves aren’t changing yet, they will be soon (sniff!) and that means that classes are getting back in session.

This year I’ll be teaching not one but two classes at the University of Southern Maine:

Web Marketing for Small Business
In this 4 week course you’ll learn how to build an effective web presence for your small business or non-profit. You’ll learn about search engine optimization (SEO), email marketing, blogging, social media, e-commerce, traffic reports, and how to build a web site that generates leads and makes sales. (Please be aware, though: this is NOT an HTML course. You’re not learning how to build a web site, but rather how to make a web site that will build your business.)

4 Thursdays, September 30-October 28, 7-9 p.m.
$215 (8 contact hours/ 0.8 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus

I’m also teaching a brand new course this fall as well:

Social Media Marketing for Businesses (and the People That Run Them)
Sites like Facebook, Twitter and YouTube are certainly popular, but should they be important parts of your marketing strategy? In this two-class course, you’ll learn how these and other popular social media sites can increase the online visibility of your business, and put you in contact with new audiences.

You’ll learn how to setup and optimize profiles on the most popular, influential sites, how to connect with people in the social media sphere, and how to measure your success. You’ll learn the do’s and don’ts of social media, how to build an audience, and how to listen to what people are saying about you and your business.

We’ll talk about social networking, blogging, online video and all the tools your company needs to master this new arena of marketing.

2 Wednesdays, November 10 and 17, 7-9 p.m.
$115 (4 contact hours/ 0.4 CEUs)
USM Library Computer Lab

Hope to see you there!

Rich Brooks
You Can Call Me “Teach”

Photo credit: Lee Nachtigal

How to Ignore Everything The Experts Say And Still Succeed In Social Media (Except This One Thing)

Tuesday, July 20th, 2010

This article originally appeared in the Social Media Examiner where I am sometimes blessed to be a guest blogger. If you’ve already read it, check out my new article there called 12 Ways to Market Your Event with Social Media.

There are a lot of social media experts out there—including the ones who claim there’s no such thing as a “social media expert”—that are telling us how social media works, how it doesn’t work, and how we all must behave in the social media arena.

Much of this advice is framed as “universal truths” that every business must follow. Unfortunately, a lot of it is based on the expert’s personal experience that may not be appropriate for you. Even the most well intended advice is often off the mark when it comes to your business.

There’s nothing wrong with sage advice, but when guidelines become rules they need to be re-examined and scrutinized.

What follows are some of the oft-quoted “rules” that you need to question as you use social media for your own business.

(more…)

Does Blogging Make You Anxious? Start With Twitter! [Guest Post]

Friday, July 16th, 2010

Judging by the sheer number of single post blogs and abandoned Twitter accounts currently littering the internet, I think it suffices to say that business owners as a whole are feeling a little overwhelmed by the concept of social media. And why wouldn’t they? With experts screeching from all directions about optimization and customer engagement, the message about the importance of web presence is coming through loud and clear. It’s time to start a blog.

But how? The majority of small business owners can’t afford to hire a dedicated blogger, but they also aren’t necessarily comfortable with writing anything more epic than an inter-office email. Just when you thought you were done writing 5 paragraph essays for good, the social media monster waltzes in and demands to be fed regular content. And content is scary.

But it doesn’t have to be that way. There is no rule that states you have to bust onto the social media scene with guns ablaze (and by guns I mean Facebook to Flickr and all points in between). And if you’re not really ready, that’s probably a really bad idea anyway. Maybe it’s time to slow thing things down a little and start small- 140 characters small. Maybe it’s time to tote your social media anxiety on over to Twitter.

What’s great about Twitter is that it’s the perfect neutral training ground to develop the skills/build the resources necessary to make yourself into a really great blogger, without the immediate and terrifying commitment of having to generate large volumes of content. Think of it like business blogger training camp.

Step 1: Listen.

Before you start manically sending tweets about your business out into the universe, try to take a few days to a few weeks just to look around. Find and follow people in your industry, your geographic area, or who share your interests, and just listen to what they’re saying. Social media is successful, because it’s interactive. As it turns out, people want to be heard and responded to, not bombarded with advertisements, and this rings true for all social media outlets. So for now, put your business agenda on the back burner, and learn how to be a really good listener.

Step 2: Take Notes.

As you’re practicing your listening skills, you’re going to come across a lot of inside jokes, private conversations, and random banter, but you’re also going to see a ton of link sharing, news and current events. Pay attention! One of the most daunting things about generating blog content is coming up with post ideas, and Twitter is the perfect place to mine for inspiration. If you’re following the right people, you can get a pretty serious inside look at what’s really happening in your industry. Start bookmarking compelling articles and jotting down topics that are generating buzz. When the time comes to start writing for your own blog, you’ll have months worth of inspiration at the ready.

Step 3: Make Friends.

Once you have found a group of people worth listening to, it’s time to start responding. Whether you’re joining conversations, answering questions, or retweeting useful content, people will start to notice you. This can be a slow process, but as you build a reputation as someone who is thoughtful and engaged (see step one), your meaningful follower count will start to grow. And when you do finally start your blog, you will already have a group of people open to listening to what you have to say.

Step 4: Start Writing.

You’ve lurked for long enough! It’s time to start generating your own content. Lots of people have anxiety about writing, and the stress of a big fat blog entry is enough to crush many a would-be business blogger before their first post is ever written. But no pressure, this is Twitter, and you’re not allowed to exceed 140 characters even if you want to. Start slow by adding comments to your retweets, or posing a general question to your follower group. Over time, you’ll see what kinds of content generate the most discussion or most thoughtful responses, and you’ll start to feel more comfortable putting your ideas into words.

Step 5: Get it.

At some point in your Twitter travels, you’re going to have that big “AH HA!” moment that people are always talking about. You’ve become an industry insider, you’ve forged relationships, initiated discussions… and all of the sudden, you are going to “get” the value of social media, and it will be glorious. You’re ready, it’s time to blog. So just take a deep breath, and try to remember everything that you’ve learned. A blog entry isn’t a master’s thesis or corporate whitepaper, it’s just a place to start a conversation. And once you’ve figured that out, all the rest should fall into place.

Alexandra Munier is a commercial real estate office manager by day, and manic blogger and Twitter geek by night. She can be found chronicling her monetary misadventures over at Broke207, and has recently become a contributing writer at Part Time Vagabond. You can also feel free to harass her on Twitter or Facebook.





Photo Credit: WeLiveFast

3 Reasons for Baby Boomers to Jump Into Blogging and Social Media

Thursday, July 15th, 2010

Today’s post is from web developer Gloria Maher, who has logged more hours at flyte than anyone else except for me. (And since I worked four-day work weeks when my girls were young it might be a toss up.)

As a Maine Baby Boomer Living and Working in a Generation X / Generation Y world I’ve come to accept that my friends’ eyes glaze over when I discuss my work. The Boomer generation may be more familiar with the small town party line than they are with Twitter (at least if they grew up in small town Maine).

I’ve met many people, both socially and through business, who have stated that Social Media and Blogging are a waste of time. In talking to them further though I’ve realized it may be more a matter of terminology and generational semantics. While the technology may be the latest thing, the concept behind it all has been in use longer than any of us can remember. It all boils down to networking. Networking for jobs, networking for ideas, networking for relationship building that helps us feel at ease with others – whether it be in the work place or at a social get together. Is it really any different than the small town where the local barber shop or beauty salon on Main Street was where you heard the local news, met and became friends with that potential client, or just said hello to make that connection that helps us to feel a part of the larger community?

Becoming part of your community can be enhanced by visibility and networking brought about through social media and blogging. Here are just a few reasons you might want to consider starting a blog and tweeting about it on Twitter:

  1. A quick Google search revealed that the next big growth of start up businesses will be led by boomers and those nearing retirement. Blogging and being on a social media site or two is a great way to get the word out about your new business.
  2. Be more appealing to a current or future employer. Let’s face it, these are still tough economic times. Blogging and being on social media help build relationships and are an easy way to network with others even if you’re shy.
  3. For the fun of it and to share knowledge/information. Blogging in particular can be a great avenue to share your hobby or expertise. Love fly fishing? Share how you tied that fly that landed the biggest brook trout ever – complete with a “how to” on tying the fly and a photo of the fish it caught. Love knitting? Willing to share that great new pattern you created and why one yarn works better than another? Blog about it!

Signing up at most social media sites is free. You can sign up for Twitter by going to https://twitter.com/signup.

Blogging does come with some cost, and the amount you want to spend will depend mostly on the purpose of the site and whether an “off the rack” WordPress site (fun, hobbies) will do, or whether you need a site that’s targeted to search engines and building your business. I hope to post again soon with some of the basic terminology and blogging setup steps that will help even the non-techies out there get excited about the opportunities for blogging.

Gloria Maher, a.k.a. flyte web developer, a.k.a. Mainebabyboomer, practices writing, photography and general fun through her Maine Baby Boomer Blog. You can follow her on Twitter at MaineBabyBoomer.

The Visibility Formula: A Full Court Press for Online Visibility

Tuesday, July 13th, 2010

So many business owners who struggle with poor search engine rankings and stumble through social media feeling lost and confused see online visibility as some sort of magic that they don’t understand.

They feel that businesses that end up on page one of Google results must be practitioners of the mystic arts, or companies that generate leads through Twitter and Facebook must have some powerful voodoo.

Put away your totems, scrying mirrors and eyes of newt. (Actually, hold on to those eyes of newt; they go great in arugula salads.) There’s no magic to increasing your online visibility; it’s all science, and it’s a formula that anyone can learn, repeat and improve on.

In this month’s flyte log, our cleverly-named monthly email newsletter, we discuss The Visibility Formula: How Web Marketing Builds Your Business. In the article we talk about:

  • Search engine optimization, both on-page and off-page techniques
  • Social media marketing
  • The power of blogging
  • Email marketing
  • Webinars, and
  • Measuring and improving on your results.

If you’ve been struggling with how to increase your online visibility, drive more qualified leads to your site and convert that traffic into business, check out The Visibility Formula…and then give flyte a call.

Rich Brooks
Droppin’ Science

Photo Credit: Amy Loves Yah

Guest Blogging: How to Reach New Audiences Through Blogging

Thursday, July 1st, 2010

Whether you’re looking to reach new audiences through your blogging, or want to attract a fresh group of visitors to your own blog, guest blogging may be the solution.

Guest blogging is just what it sounds like: you contribute a post to another blog or you invite someone else to post to your blog.

The benefit to the guest blogger is that he’ll immediately be introduced to that blog’s audience. The usual practice is that the guest blogger gets a byline and will often get a “resource box” at the bottom of the post. A resource box is a sort of a bio/call-to-action with “do-follow” links to their own blog, web site, Twitter page or e-commerce site.

The benefit to the blog owner is that she’ll get fresh content for her blog that she didn’t have to create herself. In addition, it’s typical that the guest blogger will promote his post through his own social network, driving new traffic to the blog. These new visitors may end up reading other posts, driving up page views (and ad rates), subscribing to the blog, and following links back to the blogger’s main site.

The benefit to the blog’s audience is that they get fresh ideas, often that complement the main themes of the blog. Guest posts at a marketing blog could be about sales or direct mail. Guest posts at a wine blog might be about stinky cheeses or stemware.

If you’re planning on supplementing your own blogging with guest posts, be sure to know what you’re getting into:

  • There’s still work involved: you’ll probably want to vet new posts and new bloggers, which means some sort of application form and filtering process.
  • You’ll need to created some sort of editorial guidelines: how long should posts be? Can they be repurposed or must they be original? How “salesy” can they be? How many outbound links are OK? Who’s responsible for finding images?
  • You’ll need to determine how you want to receive content: are Word docs OK? Google Docs? HTML pulled from WordPress or TypePad?
  • You’ll need to determine what type of credit you’ll give: how big is the resource box, how many links can they create to their own site, and does “anything go” within that resource box?

If you’re guest blogging for someone else you’ll probably want to know the answers to a lot of the same questions. Plus, what type of promotion will the blog owner do on your behalf? What’s expected of you as far as marketing and promotion goes? How big an audience does the blog have, and how many unique pages view a month does it receive? Does the blog editor get “final cut” over your content?

This has been on my mind a lot lately as I’ve been guest blogging for the Social Media Examiner and BlogWorld. In addition, I’ve been looking to expand the number of voices on the flyte blog, especially as I’m considering launching a new blog/venture in the not-too-distant future.

So, here it is: I’m looking for guest bloggers for the flyte blog. I’m hoping to have one fresh blog post a week from a voice outside flyte that target small business owners and non-profits. The topics can be on marketing, sales, HR, communications, direct mail, vendor relationships, building membership…whatever!

If you’re interested in guest blogging at the flyte blog please fill out the application form below to get the ball rolling. If you proposed topics seem to be appropriate for our audience we’ll be back in touch with more information!

Rich Brooks
Small Business Blogging Consultant

Photo Credit: Stephen Cummings

Why A Blog Won’t Help Your Business

Tuesday, June 22nd, 2010

This blog post originally appeared at FastCompany.com where Rich Brooks is an Expert Blogger.

A blog won’t help your business. Just like that StairMaster gathering dust in your basement won’t make you thin. Or a hammer won’t help you build those shelves if you don’t pick it up.

A blog is just a tool, and it can’t help you build your business. Seems obvious, right? And yet we see so many businesses that set up a blog but don’t commit the resources to make it work for them.

Blogging–actually using your blog–can help your business, and blogging effectively will absolutely help your business by:

  • increasing your online visibility,
  • improving your search engine ranking,
  • establishing your expertise and
  • warming online lead generation.

To start blogging, you need to commit resources. I would recommend 2 – 3 posts per week for 6 months. You can keep posts short–we’re addicted to “short form content.” A few hundred words is great. As far as blogging goes, you can blog yourself, delegate it to someone else in the office, hire a copywriter, or some combination of the three.

When you start blogging it can be difficult, but you need to keep with it, and strengthen those “blogging muscles.” After a while, knocking out another keyword-rich blog post will be second nature, something you can do while watching the ball game, or after the kids are asleep, or taken care of during the work day.

To start blogging effectively, you need to blog to answer the questions your customers have, and address the pain points of your prospects. Ideas for blog posts can include:

  • FAQs, often in the form of Dear Abby questions. Remember, if one prospect or client had that question, probably hundreds or thousands of other people had the same question and asked it of Google. Your blog posts that address these questions can rank well for these specific questions.
  • Top 10 lists. People love numbered lists; it speaks to our overly complicated lives and our need for you to cut to the chase. I may not have time to understand the nuances of saving for retirement, but if you have the top 10 (or 101) tips for saving for retirement, well, I’ve got time for that.
  • News items. If a news item affects your target audience, grab a paragraph or two of the article, put it in your blog (with attribution and a link) alone with your own .02. In ten minutes you’ve got your blog done for the day.
  • Creative process. If you have a creative product, whether it’s furniture, jewelry or flower arrangement, share the creative process with your audience. People will pay a premium if they can tell a story about your product, whether they’re giving a gift to their spouse or showing off their new dining room set.

There are of course dozens of other blog post types, and if you have one that works for you, please share it here.

Now dust off that blog and start working those blogging muscles!

Rich Brooks
Blogger, Entrepreneur, International Spy

Photo credit: Justin Baeder.

Web Marketing & Social Media Classes in Maine

Monday, June 21st, 2010

If you’re looking for help with your Web marketing or social media marketing for your business, I have not one but two courses I’ll be teaching at the University of Southern Maine this fall.

The first one is Web Marketing for Small Business, a course that I’ve now taught four or five times before. However, just like web marketing, the course changes every time I give it. Over the four weeks we’ll talk about:

  • Search engine optimization (SEO)
  • Blogging
  • Social Media
  • Email marketing
  • Web design
  • E-commerce

and anything else that will help small businesses increase their online visibility, drive more qualified leads to their site, and convert that traffic into business.

The classes will be Thursdays, 9/30, 10/7, 10/21 & 10/28. To learn more and register visit the USM web site.

The second course, Social Media Marketing for Small Business, is all new. We’ll be delving into social media specifically, and how businesses and non-profits can leverage social media to grow, to engage, and to reach new audiences. Some of the topics covered will include:

  • Social networking (Twitter, Facebook, LinkedIn)
  • Blogging & podcasting
  • Online video & photo sharing web sites
  • Social news and bookmarking sites
  • Location-based apps (Foursquare, Gowalla)

and whatever else appears between now and then.

This course is two Wednesdays, 11/10 & 11/17. To learn more and register visit the USM web site.

Rich Brooks
Maine Web Marketing

Photo credit: James Sarmiento