Posts Tagged ‘LinkedIn’


What Do You Do When Social Media Doesn’t Work?

Wednesday, February 1st, 2012

Wet FloorWhat do you do if you’re active in social media but it’s not helping your small business?

Dear Rich,

I run a commercial cleaning business and I’ve been using social media for almost a year. I have been blogging three times a week, creating videos, and tweeting several times a day. We have a Facebook page that gets updated multiple times a day but has very few fans and only my employees and family members engage with it, and only when I threaten them! Even when we ran a contest with an iPad 2 as a prize we only got a handful of new likers.

We set up a Google+ page for our business, but almost no one has circled us, despite the fact that we’re putting out fresh content daily.

Most importantly, in looking at our traffic reports, almost no traffic comes from our social media activity, and none of our new clients mention social media when we ask how they found us.

What are we doing wrong? I feel like I’m banging my head against the wall.

–Confounded in Cornish

(more…)


Social Media Marketing Workshops in Maine

Friday, April 22nd, 2011

flyte school: social media seminarsWhether you’re just getting started with social media marketing or looking to take your social media to the next level, we’ve got a great half-day workshop that’s just right for you, and right here in Maine.

Both of these events have very limited seating! Don’t get shut out! Early bird tickets are still available.

Social Media Marketing for Beginners – 6/14/2011

(Learn more and register)

This 1/2 day workshop is for businesses, non-profits and individuals who don’t have a social media presence, or are just getting started with social media, or just don’t know what to do with the social media they already have in place. A good portion of the seminar will be in how to set up your accounts the right way, how to find and network with people online, and how to avoid classic mistakes in social media.

Who Should Attend?

Any business owners, marketers, PR professionals or non-profiteers who feel like their being left behind when it comes to social media.

What Will You Learn?

  • How to setup your Facebook profile and business page and get people to “like” you
  • How to manage your privacy on Facebook and other platforms
  • How to get started with Twitter and use it to drive traffic to your website or business
  • How to build your LinkedIn network so that you can build your business
  • How to blog for search engine visibility
  • How to use videos to increase your online visibility
  • Time management and social media

Is It Worth It?

Oh, yes. In fact, we’re so sure it will help your business we offer a 100% money back guarantee for all attendees.

Is It Too Basic For Me?

If you’re concerned that you’re a little advanced for this seminar, be sure to check out our Advanced Social Media Marketing seminar on 6/28!

Date: Tuesday, 6/14/2011

Time: 1pm – 5pm

Place: Portland Public Library, Portland, ME (directions)

Cost: $35 early bird tickets, $45 angry bird tickets

Advanced Social Media Marketing – 6/28/2011
(Learn more and register)

What to Expect:

This 1/2 day presentation is for businesses, non-profits and individuals who are active in social media (you blog, or tweet, or have a Facebook business page) but are looking to take things to the next level. You’re looking for advanced tools, tips and techniques to make your investment in social media pay off.

Who Should Attend?

Any business owners, marketers, PR professionals or non-profiteers who realize that social media is going to continue to be a big part of their marketing and communications.

What Will You Learn?

  • How to get more people to “like” your Facebook business page
  • How to maximize your Facebook experience with events, ads and networking
  • How to create an irresistable profile on LinkedIn with video, blogs and more
  • How to use Twitter to find and follow local people, industry leaders and anyone else you need to network with
  • How to use a blog to dominate Google and other search engines
  • How to encourage comments and shares on your blog
  • How to measure your social media activity and improve your ROI

Is It Worth It?

Oh, yes. In fact, we’re so sure it will help your business we offer a 100% money back guarantee for all attendees.

Is It Too Advanced For Me?

If you’re concerned that you’re not quite ready for this seminar, be sure to check out our Social Media Marketing for Beginners seminar on 6/14!

Date: Tuesday, 6/28/2011

Time: 1pm – 5pm

Place: Portland Public Library, Portland, ME (directions)

Cost: $35 early bird tickets, $45 angry bird tickets

Rich Brooks
Never Met a Mic I Didn’t Like


How to Grow Your LinkedIn Group Numbers

Tuesday, March 22nd, 2011

Managing LinkedIn GroupsDear Rich,

I’m looking to get people to join our LinkedIn group for our membership organization. Is there a way I can just add them to make it easier for them to join?

Lonely in Lewiston

Dear Lonely,

Thankfully there’s not a way to just add people to you group; that would be akin to an opt-out newsletter…in other words, spamming. However, there are certainly techniques you can use to grow the number of people in your LinkedIn group.

Assuming that your the group manager, you’re able to send out invitations to your contacts on LinkedIn, and even those contact who aren’t on LinkedIn. People who accept your invitation are automatically added to the group; no muss, no fuss.

You can also empower group members to invite people to join, which can quickly add people to your group. If you turn on this feature (which is found in the Send Invitations panel of the Manage Group page) anyone invited by a member who accepts automatically becomes a member without you having to approve each one manually.

You can also choose to make your group an open group; an open group allows anyone on LinkedIn to join. If this is a membership focused group, however, I might recommend against it. Also, there’s a certain amount of LinkedIn spam in the form of fake people pushing products, so I like to manually review each person who wants to join one of our groups.

Getting people to join, however, doesn’t help if they’re not engaged. Try posting some questions and privately ask some of the members to comment to get the conversation going. Ask people to sign up for the daily email digest so that they see the important conversations that are going on in your group, and so they’re one click away from joining in.

If your group is particularly not comfortable with technology, you may want to create a document that shows them how to join the group and sign up for daily digest, along with photos or even video.

Finally, do you have a blog or email newsletter for members? I’d highlight important discussions that are going on in your group and linking to them as a way of enticing people to join.

Take these steps and I’m sure your group will be growing in no time.

Rich Brooks
As Seen On LinkedIn


LinkedIn Networking: Getting the Most from LinkedIn

Tuesday, December 14th, 2010

Many of you may have LinkedIn accounts, but you’re not on LinkedIn.

You signed up for an account one day, but you’ve got dozens of unreturned LinkedIn requests in your inbox, your profile picture has yet to be uploaded, and you have less than a dozen connections.

You’ve heard that LinkedIn is a powerful online networking tool, but you have no idea how that’s possible.

If this is your experience, then please check out LinkedIn Power Tips for Growing Your Business. This article pulls from the interview I did with LinkedIn power user, Lewis Howes, a bunch of recent articles, as well as a LinkedIn webinar that I’ll be presenting for an organization later this week.

Learn what makes for a powerful profile, how to build your network quickly and ethically, and how to get the most out of Groups and Answers.

Rich Brooks
As Seen on LinkedIn


Introduction to LinkedIn: What is LinkedIn?

Thursday, December 9th, 2010

While putting together a webinar on LinkedIn for AADMM (the American Association of Daily Money Managers, as if you didn’t know) I came across this video from LinkedIn about what LI is all about.

I thought it was pretty easy to follow, and if you haven’t yet joined LinkedIn, this is a good primer of what you can expect to find there.

If you are interested, the LinkedIn webinar is available to AADMM members and non-members alike. It’s from 11am – noon ET on 12/15/2010. You can learn more and sign up at the AADMM home page.

If you can’t make it, or missed the date, you can check the flyte web marketing seminar page and see if there’s another one coming up.

Rich Brooks
As Seen on LinkedIn


Take Control of Your Social Networking with NutshellMail

Monday, July 26th, 2010

For the past few weeks I’ve been using NutshellMail, an email tool that helps business owners and marketers better manage their time and networks though flexible email delivery.

NutshellMail rocks.

I could stop my review at this point, but you’d probably want some more information before trying out NutshellMail for yourself.

Setting Up NutshellMail

Setup is free and easy. Just visit the NutshellMail web site and click on “Create an Account” in the upper right corner.

From there you’ll be taken to a page where you enter in your email, create a password, and choose which of your social media accounts you want to receive updates from.

Currently NutshellMail supports Facebook, Twitter, MySpace & LinkedIn.

For networks that allow multiple accounts (Twitter & MySpace) you can enter multiple accounts. For Facebook, you can get your personal activity, as well as activity from your pages.

Once you’ve set this all up I recommend going with the default settings at first; once you receive a few emails from Nutshell you’ll be able to tweak your account to maximize its effectiveness for you.

Customizing NutshellMail for Maximum Efficiency

What I may like best about Nutshell is how easy it is to customize the emails you receive. By default, Nutshell will craft an email of all your online activity three times a day, 7 days a week. However, it’s easy enough to have it deliver 1, 2 or 24 times a day. Or not on the weekends. Or only on the weekends. Maybe you just want a daily digest delivered at noon so you can see what’s going on while you eat lunch at your desk.

(BTW, eating lunch at your desk every day is the leading cause of job dissatisfaction, so go out to eat or chat up someone new in the lunchroom. Like that cutie from accounting.) (more…)


Online Networking: Build Your Network Quickly & Ethically

Tuesday, June 8th, 2010

Networking at Social Media FTW 2009

If you’re just starting out with social networking sites like Twitter, Facebook or LinkedIn, building your online network can be a daunting task. Fortunately, these three–along with most other social networks–allow you to jump start your networking activities by importing your current contacts and inviting them to connect with you.

In this month’s flyte log, our monthly email newsletter on web marketing, we walk you through how to import you current contacts into Twitter, Facebook & LinkedIn, as well as best practices for connecting with current customers online.

Be sure to check out How to Build Your Online Network Quickly and Ethically and start building your network today.

Rich Brooks
Insert Clever Tag Line Here

Photo Credit: Angela Coulombe


5 Tips for Improving Your LinkedIn Profile

Sunday, March 7th, 2010

LinkedIn is a powerful social networking site, especially for people involved in B2B (Business to Business…but you knew that, right?)

Here are three things you can do to increase your LinkedIn profile and your network.

Stop Sending Generic Invitations

When you reach out to connect with someone on LI, you can send a personal message, which LI pre-fills in for you. Well, it’s not very personal if you go with the generic message LI generates, is it?

Instead, let her know why you’re reaching out, how you admire her work, how you miss being her cubicle mate, whatever is appropriate. Your chances of getting networked, especially if the connection is tenuous or a little dated, will greatly improve.

Add a photo.

A few years it was fine not to add your photo to your LI profile; they were few and far between. But we now live in a Facebook world, people, and it’s time to get with the program. People want to see who they’re networking with. And, unlike Facebook, a photo of your dog, your kid, or that shot of you doing a 10-second upside down keg stand isn’t appropriate. (Although that last one is impressive.)

Also, use a photo that was taken in the past couple of years. If you’re sporting a handlebar moustache or beehive hairdo you’re not fooling anyone.

Get Current.

It amazes me how people leave off the last five years of their business life. Take some time right now and read your LI profile, including the summary and previous history. Do you need to get rid of some dust bunnies and add some recent accomplishments or accolades? Then get to it.

Recommend, and Get Recommended.

The number of recommendations show right near the top of your profile, so maybe it’s time to reach out to some satisfied clients and ask them to write a recommendation for you.

On the flip side, don’t wait to be asked to write a recommendation for someone else. Plan on reaching out once a week–unsolicited–and create a well-deserved recommendation for a co-worker, vendor or even a client who’s doing especially good work. It won’t go unnoticed.

Stop linking to “My Company.”

As with all social media sites, the more “lived in” your profile appears, the more legitimate it looks. So move away from the generic labels and make them your own.

Here’s the typical LinkedIn profile with the offending “My Website” and “My Company” links in the Websites section. Your first step will be to click on the Edit My Profile button (under the Profile button in the navigation bar at the time of this writing.) This will allow you to make changes to your profile.

Click on the “Edit” link next to “My Website.”

That will change the look to what you see above. Click on “My Website” and choose “Other.”

Once you’ve chosen “Other” you’ll be able to type in the label of your choice, whether it’s your Web site, e-commerce store, blog, Facebook fan page, or whatever.

Save, and when people next check out your profile they’ll see the personalized links in the Website section and be so impressed they’ll be unable to resist joining your network.

What else?

What else do you do to make your LinkedIn profile all it can be?

Rich Brooks
I’d Like to Add You to My Personal Network on LinkedIn


Social Media Marketing That Works: Webinar – 1/14/2010

Sunday, January 10th, 2010

Save $20 w/discount code "brownie"

Save $20 w/discount code "brownie"

Are you ready to move beyond the hype of social media marketing? Are you ready to reach and engage a new audience for your business or non-profit? Are you ready to measure your results so you can determine whether your time on Twitter, on Facebook or on YouTube is paying off for you?

If so, pull up a chair this Thursday for the Social Media Marketing That Works webinar.

In this webinar we’ll talk about:

  • how to develop an effective social media strategy around your business goals,
  • how to find and engage your audience,
  • how to manage your time in social media,
  • how to measure your results, and more.

There will be 30 minutes at the end for Q&A. All attendees will also receive the slides and the audio recording of the webinar so you can listen again (or in case you want to attend but can’t make it.

Date: Thursday, 1/14/2010

Time: 1pm – 2:30 ET

Cost: $50 Save $20 with discount code “brownie“…now isn’t that sweet?

Space is limited, so register now.

Rich Brooks
Social Media Strategies for Small Business

Photo credit: norwichnuts


How to Use LinkedIn to Spam Business People

Tuesday, December 22nd, 2009

LinkedInNo, I’m not suggesting you use LinkedIn to spam prospective customers. Rather, I’m saying that it’s being done already with company’s and their affiliates setting up straw men (and, in this case, women) to drive traffic. I’m hoping that someone from LinkedIn will see this post and put some up some new barriers to keep LinkedIn spam to a minimum, before it becomes a real problem.

I’m also suggesting that you think twice about taking the word or recommendation of someone on LinkedIn who has little activity and even fewer connections.

Networker beware.

The Power of Groups (on LinkedIn)

Groups are one of the best places on LinkedIn for networking. Groups can be formed around specific industries, geographical areas, or social interests. Group members can sign up for email digests of the activity at the group, which basically means when you post a discussion topic it ends up being delivered via email to most of the members in the group.

Unfortunately, this has led to a lot of the “communications” from groups being self-promotional. (In the spirit of transparency, I’m as guilty as anyone else here.)

Spamming Groups

However, the other day I noticed nearly the identical promotional posts at two very different groups, from two different people. They were promoting free social media webinars, normally a $149 value.

Here’s one from Linked 2 Leadership:

Linked 2 Leadership

And the other from Maine Entrepreneurs:

Maine EntrepreneursOnly a few words keep these posts from being identical. That’s not so strange; people often post the same message to multiple groups they belong to. What caught my attention is that they were from two different people. I wondered who these two people were, so I checked out their profiles.

Here’s the woman who posted to Linked 2 Leadership:

Ella Campbell

And here’s the woman who posted to Maine Entrepreneurs:

Ketia Davenport

Despite being a member of several groups and associations, Keita has no contacts. You’d think that she’d have at least one contact from her company, Digitags Advertising, right?

Well, I believe that has to do with the fact that Digitags Advertising appears to be a made up company. (If you work for Digitags Advertising please let me know. I believe I can help you with your search engine optimization.)

As for Ella Campbell’s company, the ironically named American Integrity Services, does appear to exist, but has no Web site and the listed telephone number is not in service.

Social Media Magic

And what of the company that’s putting on these Webinars? Following the links took me to Social Media Magic, offering “Turnkey Social Media for Busy Executives.” A quick Twitter search brought up a number of people who seemed to enjoy the Webinars.

However, having seemingly imaginary people promote your social media Webinars seemed a little disingenuous to me, if not a bit spammy. I mean, is that the “turnkey” solutions they are promoting? That’s not to say that the company themselves were behind it. In reading the small print on the site it appears they use affiliates and take a strong stance against spam. I sent an email to support alerting them and asking for a comment for this post, but after a week I still have yet to hear back.

What’s LinkedIn to Do?

Unfortunately, it’s easy to set up a fake personality on LinkedIn, join a bunch of groups, spam those discussion boards, and thus deliver spam directly to the inboxes of desirable groups of business people you can’t reach otherwise.

Perhaps LinkedIn could add some requirements around the number of connections one must have before joining a group, answering questions, or posting to discussion groups. As someone who has set up a number of groups on LinkedIn, I’d love to have the flexibility to require a set number of connections before someone could join my group or post to our discussion forums.

Spam is a Fact of Life

Wherever people gather online, spam is sure to follow. However, with a few administrative changes LinkedIn can make it more difficult and time consuming for spammers to infiltrate the network. After all, if LinkedIn group alerts start delivering more noise than signal most of us will quietly opt out.

Rich Brooks
A real person on LinkedIn