Posts Tagged ‘qr codes’


How to Run a QR Code Campaign

Tuesday, March 13th, 2012

How can you use QR codes for marketing and lead generation? (Hint: throw in a leg of prosciutto.)

QR Code Marketing

That was the question that we pondered as we worked on a pilot program with Braden Buehler of Narrative Design for The Rogers Collection, a Maine-based importer of luxury foods. They wanted to promote Pio Tosini’s prosciutto in an engaging fashion, and build their email list at the same time. 

(more…)


12 Web Marketing Articles to Build Your Business

Tuesday, December 20th, 2011

flyte crew - 2011The best web marketing articles of 2011…that appeared on our website.

Which is still pretty good. Because you know, we don’t just publish any old crap.

Here’s the last 12 months of articles that appeared in your inboxes if you’re a subscriber to the flyte log, our award winning web marketing email newsletter.

Well, that’s that!

Have you signed up for the flyte log email newsletter yet? When you do, you get the following articles only available to subscribers:

  • 10 Questions to Ask Before Setting Up a Website
  • The 11 Biggest Mistakes Small Business Bloggers Make
  • 10 Questions to Ask Before Setting Up a Facebook Business Page
  • The 11 Commandments of Writing Web Copy for the Non-Copywriter

 May 2012 be your most prosperous year yet!

Rich Brooks
Internet Marketer


Mobile Marketing Advice: QR Codes or Microsoft Tags?

Monday, May 16th, 2011

Dear Rich,

I was planning on using QR codes for an upcoming campaign, but yesterday someone told me I should use Microsoft tags instead. They said it was because you can change a Microsoft tag but you can’t modify the content of QR codes. Which do you recommend?

–Going Mobile in Machias

Dear Mobile,

While some people make a big deal out of the ability to “change content” in a Microsoft tag, I find this to be a bit misleading. You can’t change content in a Microsoft tag; rather you can redirect a tag’s destination by logging into the Microsoft-controlled Tag Manager.

The purpose of this is to “extend the life of a marketing campaign and provide regularly updated content to your customers.” While extending a marketing campaign is a good reason, there’s an easy work around that doesn’t require the Microsoft servers.

In a recent campaign for an independent film we used QR codes in our marketing. Initially the QR codes had information about the debut of the film at SXSW, but over time we wanted to direct people to local film times, the website, and even to download the mobile app. To accomplish this all we did is have the QR code point to a page on the main site which we could redirect wherever we like. It accomplishes the same “feat” as the Microsoft tag, but without being beholden to an outside vendor.

Now, onto your question of whether you should choose QR codes or Microsoft tags for your marketing campaign:

It’s unlikely that both of these bar codes will survive; one will go the way of the Betamax…but which one?

Microsoft has deep pockets, so they can continue to force it upon consumers for a while, even if consumers aren’t that interested. However, Microsoft doesn’t have the presence in mobile that it did in desktop computing. Google and Apple are in the lead for smart phone technology, and chances are they’d rather support an open-source solution than one that would help Microsoft.

Also, check out this graph of searches on “qr codes” (blue) vs. “microsoft tags” (red).

QR Codes vs. Microsoft Tags

It appears that the buzz is solidly behind QR codes. Anecdotally, I’ve never seen a Microsoft tag in the wild, but I’ve seen plenty of QR codes.

Lastly, no one “owns” QR codes, so you’re unlikely to see a message like this, which I found on the Microsoft Tag FAQ:

Microsoft may elect to start charging for future or additional value-added features or services related to Tag.

While I can’t promise that QR codes will beat out Microsoft tags for the hearts and minds of consumers and businesses, they appear to have the early lead.

Rich Brooks
QR FTW


Why We Blog: It’s About the Visibility, Stupid

Thursday, April 21st, 2011

This post goes out to my good friend Braden Buehler who was looking for real world examples of how blogging can help increase your visibility, online and off. I’ve got dozens of examples, but here’s a recent one.

It wasn’t too long ago that I became aware of QR codes and how they could be used for marketing. I went to see a local presentation on QR marketing and blogged my thoughts in a post called What is a QR Code? What is QR Marketing? I followed up with a post called Should You Use QR Codes in Email Marketing?

Soon after that I wrote a blog post for Fast Company called 13 Creative Ways to Use QR Codes for Marketing. I also contribute to Social Media Examiner and pitched them on a post on QR Codes, but they already had one in the hopper. Too late.

I also wrote an article (you remember articles, right? blog posts’ older brother?) called QR Code Marketing for Small Business that I posted to our website.

I pitched a story for 207–an evening news magazine that uses me once a month or so for tech stories–on QR codes. They posted the segment to their website and I embedded it in our blog under the header, QR Codes Explained on TV [Video].

I followed all this up with another blog post called 50–Count’em, 50!–Creative Uses of QR Codes. (The bigger the number the more likely people are to retweet it, I’m discovering. At current count the post has 143 retweets and over 100 likes on Facebook.)

What happened next?

I got a call from CNN. (Yes, that CNN.) They were doing a story on QR codes and wanted to interview me.

How did CNN find me?

The same way any of us find information, they Googled for it. I’m not sure which post or article caught their eye, or maybe it was that I had multiple results for QR-related searches on the first page of Google. Whatever the case was, they interviewed me and a few weeks later they ran a story on CNN.com called Marketers Embracing QR Codes for Better or Worse. I was quoted extensively through the article, and they even linked to flyte. (Thanks, CNN!)

For a while that article came up in the top results in the news section. Friends who I hadn’t talked to in a while had read the article (it was featured on the home page of CNN) and reached out. It definitely helped raise flyte’s profile.

QR Code Search ResultsWhat’s the outcome?

Right now the top 3 results for “qr code marketing” are:

  • 50 Creative Uses of QR Codes in Marketing & Communications – from the flyte blog
  • QR Code Marketing for Small Business – from flyte.biz
  • 13 Creative Ways to Use QR Codes for Marketing – from FastCompany.com, with links back to our blog and my Twitter profile

That’s pretty good since we only started writing and blogging about QR codes about three months ago. And we’re not experts in QR codes. And we’re beating out people with a lot more experience and clout than we have, at least in this arena.

What’s the takeaway?

That you can do this, too. Yes, it took work. I had to write 4 or 5 posts and articles. I understand a bit about SEO so I wrote my titles with good keywords and cross-linked them. But it led to CNN finding me, and I didn’t have to hire a PR firm. In just the past month thousands of people have visited our website and blog who never would have heard of us otherwise. And I don’t have to pay for people to click on my links like the sponsored ads above my results.

And if you can’t do this, because you absolutely can’t write, or don’t have the patience to blog, or can’t find the time because you’re too busy “running your company”…well, then, you can always hire us to blog for you.

#justsayin

Rich Brooks
Will Blog for SEO

Photo credit: Alberto P. Veiga


50–Count ‘Em, 50!–Creative Uses of QR Codes

Wednesday, March 9th, 2011

Giant QR CodeQR codes are fast becoming a powerful force in marketing, acting as a connector between the physical world and the web. People see a QR code, scan it, and are suddenly engaged in your message (when you do it right.)

There are plenty of creative ideas for how businesses, non-profits and municipalities can use QR codes to market and communicate themselves better to their stakeholders. Here are 50 that I came up with or stumbled upon.

  1. QR Codes on bus stops, train stations and subway stations: A quick scan would give you realtime information on when the next bus, train or subway would arrive.
  2. Posted next to paintings and sculptures at museums. Great for visitors who want to learn more about the artist, the time period, and the reaction to the photo. Could also include links to other work by the artist, related artists, and even the ability to buy the image on a mug or poster at the museum shop.
  3. As part of a personalized direct mail piece. Each QR code can go to a PURL (personalized URL (Uniform Resource Locator)).
  4. On historical sites and on walking trails. Sure, a plaque is fine for grandma, but I’d like to delve deeper, whether with a wikipedia entry, or an video of a local historian explaining the significance of the site.
  5. At video kiosks. QR codes can appear as people interact with your kiosk, whether it’s at the mall or your place of business.
  6. On For Sale signs. Whether residential or commercial, for sale signs could include codes that had all the information a sell sheet includes, plus video walkthroughs.
  7. Email newsletter signups. Build your subscriber base by having quick links to an email signup box.
  8. E-learning. Have your QR code generate an email that starts an autoresponder, sending daily emails filled with lessons and related information.
  9. Next to packaged food in groceries. Give shoppers quick access to recipes that include the ingredients they see on the shelf.
  10. In a jigsaw puzzle. This would create some real engagement as the user would have to put together the puzzle before scanning the image.
  11. On produce. You could include information about the farm, organic vs. conventional growing, best by dates, etc.
  12. Buying coffee (or anything else.)Like Starbucks does.
  13. On bottles of wine. It would be nice to be able to get info about the vineyard, and maybe buy a case of that bottle I enjoyed at the restaurant.
  14. On tags for sustainable clothes. Is that piece of clothing really sustainable? Let’s quickly scan and see it’s story.
  15. For conference signage. Next to the name of the upcoming sessions in each room would be the QR code so you could get the full description, speaker bios, and see if there’s any room left.
  16. On conference name tags. SXSW has been doing this for at least a year or two. Why trade business cards when you can just scan them. Now, don’t you feel all TSA?
  17. Written in calamari ink on diners’ plates. You can’t make this stuff up.
  18. On jewelry. Examples abound.
  19. As part of interactive maps. Check out this example from Town Graphics.
  20. At the bottom of all newspaper and magazine articles. Then you could quickly get to the online version and see the comments that other readers had left.
  21. On liquor bottles. Linked to drink recipes; this would be especially good for new drinks you’re bringing to market.
  22. On building permits. New York City is already doing this.
  23. On the fliers that you find under your windshield wipers at the mall. One example might be an offer for a car wash; the URL would give you the discount code and directions to the car wash offering the deal.
  24. On the safety bar ads on ski mountain chair lifts. These days, everyone on the mountain seems to have a smart phone, and they’re going to be a captive audience for 5 – 10 minutes, sitting on that chair going up the mountain.
  25. Inside elevators. If I ran a dry cleaning service or something else that helped busy executives out I’d advertise inside elevators in tall buildings. Other good options might include flowers (for spouses left at home with the kids), discounts on take out food, etc.
  26. In bar bathrooms. I often see Home Runners and cab companies advertising above the urinals in bars. (Hey, what can I say? I frequent classy places.) Why not make it easier for patrons to get a safe ride home, rather than drunk dial a wrong number?
  27. Within a video game console to share avatars. Nintendo is already doing just that.
  28. To get more people to sign a petition. Like the one for cleaning up the BP mess.
  29. At bars, clubs and anywhere else music is playing. Sure, Shazam is a great tool for finding music, and often you can even buy the track you discovered at iTunes or Amazon. But in a loud club you may not be able to suss out the song. If a QR code appeared above the DJ’s head, you could quickly scan the code and purchase that new song.
  30. On the backs of tractor trailers. Because “How’s My Driving?” with an 800 number is so last decade.
  31. On wedding invitations instead of RSVP cards. Scan a QR, save a tree. And a stamp.
  32. As a temporary tattoo. Link it to your Facebook profile or Twitter account.
  33. On a laminated card for trade shows. Instead of dropping a business card in a fish bowl. Booths win because they’ll get all the pertinent info, and the event could give away prizes to the people who get scanned the most.
  34. To encourage community feedback. The library in Groton, CT, does just that.
  35. As wallpaper. Well, it’s better than the wallpaper in our bathroom when we moved in to our house.
  36. On the bottom of flip flops. The imprint they make on the beach…until the tide comes in.
  37. On coffee cups from your local coffee shop. Plenty of advertising opportunities here.
  38. On posters linking to free books. 1st Bank is giving away free copies…of these out-of-copyrighted classics. They also have other boards that link to free sudoku.
  39. On a ball field. Have you seen what the groundskeepers can mow into the outfield these days? They’re artists!
  40. On a human billboard. Think “Eat at Joes.”
  41. As wrapping paper. One company is already customizing this with unique videos attached to QR codes.
  42. On trade show booths. Scan a picture, (be entered to) win a free iPod.
  43. On recipes in magazines. Quick link to videos, reviews and feedback at the website.
  44. For self-guided tours at factories. Scan a code, learn what that dohickey does.
  45. Posted on car windows in dealerships. Perfect for after-hour shoppers.
  46. Scratch and Win cards. It’s not enough to have them scratch off the card, make them scan that card to see if they’ve won.
  47. On movie posters. QR code takes them to a preview of the movie.
  48. On cocktail napkins. The code could take networkers to the sponsor’s site, the beverage’s site, or some networking site with photos, so you can connect with people after the event.
  49. In TV ads to make them interactive. Here’s an exampe from AXA.
  50. Business cards. ‘Nuff said.

I’m sure this is just the beginning. If you’ve got a great idea for a QR code for marketing or communications, or if you’ve seen something in the wild, please feel free to share it below.

Some resources used for this list:

Rich Brooks
50 is a lot

Photo credit: CogDogBlog


QR Codes Explained on TV [Video]

Friday, January 28th, 2011

QR Codes Explained (Video)Since QR Codes are such a visual tool for marketing and communication, it seems only natural that TV would be a good medium to examine and explain them.

So, I found myself of 207 yesterday recording a segment on QR codes; explaining what they are, how to generate a QR code, how to read or scan one, and providing some ideas on how businesses and non-profits might use them.

With QR Codes being so popular in Japan, and smart phone usage exploding in the US, this is definitely something that all small businesses should pay attention to. Whether QR codes are a good fit for your marketing is something you’ll need to decide based on your business and audience, but expect to see a lot more of these 2D barcodes in the near future.

You can watch the video below, or on the 207 website if you’re reading this post in an email.

Rich Brooks
Web Marketing for Small Business


Should You Use QR Codes in Email Marketing?

Wednesday, January 26th, 2011

QR Code Design ExampleMany of the QR Code marketing articles right now talk about how to use QR codes in email marketing.

I have to ask: why?

Some of the articles talk about the benefits of QR codes, how they act as URL shorteners. I have to ask: who is retyping a link from an email newsletter into their browser’s address bar? Email newsletters are like any other web delivered information, in that they can include links like this one that doesn’t have to show the whole URL. Even if it did, it’s still a clickable link.

From a user standpoint, which is easier: clicking a link (as you’ve been trained to do), or reach into your pants pocket, pull out your smart phone, fire it up, launch your QR code scanner, wait for it to scan the code, and be (finally) taken to the web page in question?

Now, that’s not to say there’s no place for QR codes in email marketing. You may be trying to engage customers who are smart phone users and get them more engaged. (Remember those Columbia Record one penny deals? Getting people to take the extra step of taping a penny Columbia House provided increased conversion rates enough to more than offset the cost of “lost” pennies.)

You might also be trying to cash in on the novelty of QR codes, and in so, be branding your business as ahead of the curve. That novelty will soon wear off, however.

I’m excited about the possibility of QR codes in marketing and communication, but I feel they’re a tool that will work best in certain situations, for certain industries, and for certain audiences. This is a not a one-size-fits-all marketing solution, so don’t get swept up in the hype.

[Update: I just posted a new article on QR code marketing here.]

Rich Brooks
Email Marketer


What is a QR Code? What is QR Code Marketing?

Thursday, January 20th, 2011


Maine Web Design QR Code

Scan this and visit flyte.biz


In my ongoing quest to learn all I can about using QR Codes, I attended the Maine Marketing Association’s lunch & learn on QR Codes in Marketing today.

While I plan on writing a more in-depth piece on QR Code marketing soon, I wanted to get out some initial information that I felt would be helpful.

What is a QR Code?

A QR (Quick Response) Code is a 2D barcode that can be read by special software on a camera phone, usually as a free download on a smart phone. Just search for “QR scanner” in the iTunes or Droid app store.

Depending on your QR code reader, once scanned you’ll be redirected to a web page, call a phone number, see a message, or other action. (I can only imagine the merry prankster who will love this “what’s behind door number one” app.)

According to Joe Rosenfield of Edison Press, who presented, a QR code can contain a URL, calendar event, contact info (such as a vCard), email address, SMS text message, and even geolocation information. How these are handled may depend on the QR scanner you use.  (I use QR App.)


Rich Brooks' Mini Bio

Scan this to see my "mini" bio.


So, as a marketer, you could use QR codes in printed pieces, posters, or even digitally to drive someone to a website. (Although, if you’re using it on a website or email newsletter, I’m not sure that a clickable link wouldn’t be easier and more obvious.)

How do I generate a QR Code?

Luckily, generating a QR code is free. There are plenty of websites that will do it for you; I used Kaywa to create the codes on this page.

How many people use QR Codes?

At this point in early 2011, most people wouldn’t know a QR code from a barcode. Most aren’t even QR qrious. (snicker)

However, QR codes have been spotted on everything from buildings to business cards, wine bottles to Tide bottles, and even as tattoos. This graph from Google Insights shows the surge in searches for “QR Codes”:

QR Code Search Volume

In other words, it has the potential of going mainstream, especially with the growth of smart phones which have both cameras (required for scanning the code) and Internet capability.


Call flyte new media today!

This QR Code will call flyte new media...but it won't guarantee that we'll pick up.


QR Takeaway

Like most marketing and advertising, there are going to be businesses and industries better suited than others to take advantage of this. As I mentioned before, why have a QR code on your site when a link is easier to create and offers a much better user experience?

However, for promoting events through print media (newspapers, magazines, direct mail, posters, billboards, business cards, etc.) QR codes offer a way for non-digital products and services to leverage the internet and mobile marketing all at the same time.

Rich Brooks
QR Marketing