Posts Tagged ‘small biz’


10 Things I Learned from Norm Brodsky

Thursday, June 14th, 2012

Norm BrodskyWhat I learned from meeting with Norm Brodsky.

Yesterday I got to meet with one of my entrepreneurial heroes, Norm Brodsky.  I have been reading Norm’s articles in Inc. magazine for about the last twelve years or so, and really enjoyed his book, The Knack: How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up.

If you run a business, Norm’s a must-read.
 
Here are a few things I learned from our meeting. (more…)

How to Prepare for the End of Facebook

Sunday, June 10th, 2012

Facebook GraveIs your small business prepared for a post-Facebook world? Here’s how to make the transition.

With a recent study showing that 50% of Americans feel that Facebook is a fad, fallout from Facebook’s less-than-spectatular IPO, and recent news stories about ads on the popular social network failing to sway users, it may be time to prepare your small business for a future without Facebook.

Start turning fans into prospects and customers.

You don’t own your business page at Facebook…you’re just working someone else’s land.

You’ve never had access to their emails or contact information, and your ability to reach out to them is filtered through EdgeRank and limited by Facebook’s policies. 

You should have had a strategy in place all along to turn fans into customers, to incentivize them to provide you with their contact information.

If you didn’t, it’s not to late to start now.

Start capturing emails.

You need to migrate your fans to a platform you control, and the easiest way to do this is to capture their email addresses. 

The best way to start capturing emails is by creating custom tabs.

While Facebook no longer allows businesses to redirect “non-fans” to a custom tab page, they have increased the visibility of the custom tabs to help us entice both fans and non-fans to visit.

Custom Tabs

With the right offer–”win a free pass” in this case–you can entice visitors to click through to a custom tab. 

And, by using one of the approved custom tab creation tools, such as ShortStackLujure or Constant Contact, for example, you can run a sweepstakes, giving people a compelling reason to complete a lead generation form…moving from “fan” to “prospect”.

Here’s an example  of how to do it from our upcoming conference, Agents of Change, on Facebook

First, create a landing page that you’ll send people to when they click on your custom tab icon:

Custom Landing Tab

This is your landing tab. Note: only non-fans will see it, fans will skip it to the “reveal” tab. 

Make sure your offer is clear and compelling.

In this case the “carrot” is a chance to win a free pass to the conference. Important note! You can only run a giveaway/sweepstakes if you’re using an approved vendor, like the one mentioned above. If you’re trying to run one on your own you are probably running afoul of the Facebook TOS.

Once someone becomes a fan the sweepstakes entry form is revealed:

Custom Reveal Tab

By following this model you can both increase your fan base on Facebook and  build an email subscriber base.

While you’re at it, why don’t you go over to Facebook and enter to win your own free pass to the Agents of Change conference.

Don’t worry, that link opens up in a new window and we’ll still be here when you get back. Promise. :)

Rethink Your Facebook Advertising

OK, so it turns out people on Facebook are more interested in chatting with their friends than buying your stuff, or even clicking on your ads (based on the aforementioned study.)

Well, deal with it.

No one ever clicked on a print ad and yet they are still successful in building awareness and even generating foot traffic and sales.

If no one is clicking on your ad, it doesn’t mean that no one is seeing it. Maybe you should try ads that are more about increasing your visibility than getting clicks. 

Years ago I spent money on a big hanging sign outside our office. I knew it wasn’t going to get anyone to stop in for a quick website, and that it was mostly for ego.

But what I discovered is that people saw it all the time and it legitimized my business in their eyes. Flyte became a bigger company just because people saw our sign.

The same could be true for your Facebook ads. Familiarity may breed awareness, rather than contempt. 

Another advertising approach that you can take is to target your current audience. This is something that Amy Porterfield was promoting when I saw her present at BlogWorld last week. This is especially effective when fans haven’t engaged with you in a while and are less likely to see your updates.

By showing ads to your fans, you are getting back in front of an audience that has already shown interest in you or your business in the past. Just make sure you choose “Only people connected to [Business Page Name]” when drafting your ad.

Targeting Fans in Facebook Ads

One last recommendation is to make sure your advertisements are leading fans and non-fans to your custom tabs for lead capture, rather than to your main business page. In this way, you can increase the chances people will like you and sign up for your email newsletter (or other opt-in form.)

In this case you’ll want to target both fans and appropriate non-fans alike.

Don’t take all your eggs out of the basket.

Whether you agree that Facebook will soon be the next MySpace or Friendster, you shouldn’t abandon the platform if it’s been working for you up until now.

For the time being Facebook will continue to be a powerful force in social media marketing and it won’t go down without a fight.

Keep doing what’s been working for you…just make sure that you have a strategy in place to turn fans into subscribers.

What do you think? 

Will we soon live in a post-Facebook world? What are you doing to prepare for it?

Rich Brooks
Building My List

P.S. All illustrations in this post courtesy of Josh Fisher!


Marketing Your Small Business with MarketingProfs

Monday, December 5th, 2011

MarketingProfs LogoLearn how to market your small business, generate tons of online leads, and reach your business goals for 2012.

The “small” in Small Business doesn’t represent your dreams, your goals, or how big you may want to grow your business. However, many small business owners hit their collective heads against budget or human resource limitations.

That’s why MarketingProfs University is offering Marketing Your Small Business, an 11-class course tailor made for small businesses.

Here’s how it works:

  • Each class airs live and is recorded so you can watch later, or as many times as you wish
  • You get access to the class and plenty of support materials
  • You get a certificate of completion (of course, if you run your own small business, you know that the knowledge is what you crave)

You’ll also get these beneies ($813 worth of goodies!):

  • A 3-month MarketingProfs PRO Membership (we get this at flyte…invaluable!)
  • Access to new report DIY Marketing Essentials for Small Business
  • Access to Take 10: How to Build a Twitter Following in a Week
  • Access to Take 10: Creating a YouTube Channel Page that Reflects Your Brand
  • Plus 5 additional popular classes hand-picked from 2011

If you’re ready to grow your business we can save you $200 off the cost of the course. Just use FLYTEMEDIA as your discount code when you register.

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How to Setup Your Google+ Business Page in Under 3 Minutes

Thursday, November 10th, 2011

Google+ Logo (Google Plus Logo)Google Plus recently opened up its platform for businesses. Here’s how you can get started with your own page.

Yesterday I created a Google+ page for flyte. I turned on ScreenFlow, my favorite screen capture tool for the mac and created the following video.

Thanks to some fancy editing, some enhanced typing skills, and a trough full of Red Bull, I created this video that will show you in less than 3 minutes how to setup your own Google+ business page.

You can watch it below or check out How to Create a Google+ Business Page in Under 3 Minutes on YouTube.

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Small Biz Success Summit: From Social to Sales

Tuesday, November 1st, 2011

Discover how to quickly attract quality customers, build loyal fans and grow your revenue with social media.

One of my biggest pet peeves with a lot of social media advice is it seems to be targeting big corporations. It requires big budgets, expensive monitoring software, and dedicated staff that’s beyond the reach of most small businesses. And yet small businesses are the group that can benefit most from social media.

That’s why I was really excited when Mike Stelzer, the guy behind Social Media Examiner, told me he was putting on a new success summit that is 100% focused on social media strategies for small business.

This is the same guy who put on those fantastic Social Media Success Summits, Facebook Success Summits, and even a Blogging Success Summit. And now he wanted to put the spotlight on how small business owners and entrepreneurs could use social media to attract customers, build fans and generate revenue.

Tickets will be $597, but currently they’re only $297! I was never good at math, but that’s like 50% off!

I’ve attended every one of the Success Summits, and I always get some amazing takeaways. This isn’t fluff. This is very specific advice from small business experts who have succeeded using social media.

Here’s a short list of some of the 25 presenters at the Small Biz Success Summit:

  • John Jantsch, Duct Tape Marketing
  • Anita Campbell, Small Business Trends
  • Mari Smith, author of The New Relationship Marketing
  • Brian Clark, Copyblogger
  • Lee Odden, TopRank Online Marketing
  • Lewis Howes, author of LinkedWorking
  • Amy Porterfield & Andrea Vahl, co-authors of Facebook Marketing All-in-One For Dummies
  • James Wedmore, Video Traffic Academy
  • Rich Brooks, he’ll write a book one day.

Yes, that’s right! I’ll be one of your presenters! My presentation is Social to Sales: 4 Steps for Growing Your Small Business Revenue.

The Success Summits are perfect for small biz owners; here’s why

One of the best thing about the Small Biz Success Summit is that it’s a completely virtual event. Why is this good?

  • Attend in business casual, your pjs, or au naturel, it’s up to you. 
  • You can attend live and ask questions of the presenters at the end of each session
  • If you miss a session you can download the slides, audio and/or video after the fact
  • Download the audio to your iPod for travel time or watch the videos multiple times so you don’t miss a thing
  • No travel expenses
  • You’ll still have an opportunity to network! The Success Summits have vibrant, active, attendee-only discussion groups at LinkedIn where you can ask your questions, network, and engage with the presenters
  • You won’t miss any work (I know for some people that’s a negative, but we small business owners stress over any lost productivity!)

Two reasons why you should act now

  1. The Small Biz Success Summit runs from February 1st, 2012 – February 23, 2012, but the early bird discounts end soon! You can save 50% off the regular priced tickets if you order now! Save $300 by ordering today!
  2. Despite the fact this is a virtual event, seats are limited. The last Success Summit sold out! Don’t get left out…get your seats now.

If you’re a small business owner, or work for one, this is the event that will help you grow your business in 2012. See you there!

Rich Brooks
Small Business Owner

 


The Joys of Working With Small Business Owners

Monday, October 31st, 2011

Small Business OwnersAlmost every day a small business owner comes into my office to share his or her dream with me.

Sometimes they’ve already got a business, whether it’s a storefront, a home office, or a retail space. Other times it’s just an idea that they want to bounce off me to see if it makes sense. Often the person comes in covertly during their lunchtime so their boss won’t know about their desire to escape the cubicle and create something new.

This is the best part of my day.

Nothing picks me up like hearing the entrepreneurial ideas of small business owners and future small business owners. It’s like caffeine for the soul. Their dreams power the future success of our country and our economy.

Of course, there’s a long journey between a dream and success. It’s a path that requires long hours, sacrifices, and trying to find the nearly impossible balance of running a business and having a life.

It’s not for everybody. I know a number of people who wanted to work for themselves because they wanted more flexibility, free time, or didn’t want to answer to a boss.

Flexibility? Yes, you’ve got to be flexible to somehow juggle all the jobs you’re suddenly saddled with, from sales to marketing to accounting to hiring to buying office supplies to taking out the trash.

Free time? I don’t know a business owner who doesn’t check email before they go to bed and as soon as they wake up. Who often works through lunch. Who reviews their numbers after dinner at the dining room table.

Not answering to a boss? When you run a small business you suddenly have to answer to dozens, maybe hundreds of bosses…from your customers to your employees to your vendors to the tax collectors to your spouse wondering why you’re late for dinner…again.

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50–Count ‘Em, 50!–Creative Uses of QR Codes

Wednesday, March 9th, 2011

Giant QR CodeQR codes are fast becoming a powerful force in marketing, acting as a connector between the physical world and the web. People see a QR code, scan it, and are suddenly engaged in your message (when you do it right.)

There are plenty of creative ideas for how businesses, non-profits and municipalities can use QR codes to market and communicate themselves better to their stakeholders. Here are 50 that I came up with or stumbled upon.

  1. QR Codes on bus stops, train stations and subway stations: A quick scan would give you realtime information on when the next bus, train or subway would arrive.
  2. Posted next to paintings and sculptures at museums. Great for visitors who want to learn more about the artist, the time period, and the reaction to the photo. Could also include links to other work by the artist, related artists, and even the ability to buy the image on a mug or poster at the museum shop.
  3. As part of a personalized direct mail piece. Each QR code can go to a PURL (personalized URL (Uniform Resource Locator)).
  4. On historical sites and on walking trails. Sure, a plaque is fine for grandma, but I’d like to delve deeper, whether with a wikipedia entry, or an video of a local historian explaining the significance of the site.
  5. At video kiosks. QR codes can appear as people interact with your kiosk, whether it’s at the mall or your place of business.
  6. On For Sale signs. Whether residential or commercial, for sale signs could include codes that had all the information a sell sheet includes, plus video walkthroughs.
  7. Email newsletter signups. Build your subscriber base by having quick links to an email signup box.
  8. E-learning. Have your QR code generate an email that starts an autoresponder, sending daily emails filled with lessons and related information.
  9. Next to packaged food in groceries. Give shoppers quick access to recipes that include the ingredients they see on the shelf.
  10. In a jigsaw puzzle. This would create some real engagement as the user would have to put together the puzzle before scanning the image.
  11. On produce. You could include information about the farm, organic vs. conventional growing, best by dates, etc.
  12. Buying coffee (or anything else.)Like Starbucks does.
  13. On bottles of wine. It would be nice to be able to get info about the vineyard, and maybe buy a case of that bottle I enjoyed at the restaurant.
  14. On tags for sustainable clothes. Is that piece of clothing really sustainable? Let’s quickly scan and see it’s story.
  15. For conference signage. Next to the name of the upcoming sessions in each room would be the QR code so you could get the full description, speaker bios, and see if there’s any room left.
  16. On conference name tags. SXSW has been doing this for at least a year or two. Why trade business cards when you can just scan them. Now, don’t you feel all TSA?
  17. Written in calamari ink on diners’ plates. You can’t make this stuff up.
  18. On jewelry. Examples abound.
  19. As part of interactive maps. Check out this example from Town Graphics.
  20. At the bottom of all newspaper and magazine articles. Then you could quickly get to the online version and see the comments that other readers had left.
  21. On liquor bottles. Linked to drink recipes; this would be especially good for new drinks you’re bringing to market.
  22. On building permits. New York City is already doing this.
  23. On the fliers that you find under your windshield wipers at the mall. One example might be an offer for a car wash; the URL would give you the discount code and directions to the car wash offering the deal.
  24. On the safety bar ads on ski mountain chair lifts. These days, everyone on the mountain seems to have a smart phone, and they’re going to be a captive audience for 5 – 10 minutes, sitting on that chair going up the mountain.
  25. Inside elevators. If I ran a dry cleaning service or something else that helped busy executives out I’d advertise inside elevators in tall buildings. Other good options might include flowers (for spouses left at home with the kids), discounts on take out food, etc.
  26. In bar bathrooms. I often see Home Runners and cab companies advertising above the urinals in bars. (Hey, what can I say? I frequent classy places.) Why not make it easier for patrons to get a safe ride home, rather than drunk dial a wrong number?
  27. Within a video game console to share avatars. Nintendo is already doing just that.
  28. To get more people to sign a petition. Like the one for cleaning up the BP mess.
  29. At bars, clubs and anywhere else music is playing. Sure, Shazam is a great tool for finding music, and often you can even buy the track you discovered at iTunes or Amazon. But in a loud club you may not be able to suss out the song. If a QR code appeared above the DJ’s head, you could quickly scan the code and purchase that new song.
  30. On the backs of tractor trailers. Because “How’s My Driving?” with an 800 number is so last decade.
  31. On wedding invitations instead of RSVP cards. Scan a QR, save a tree. And a stamp.
  32. As a temporary tattoo. Link it to your Facebook profile or Twitter account.
  33. On a laminated card for trade shows. Instead of dropping a business card in a fish bowl. Booths win because they’ll get all the pertinent info, and the event could give away prizes to the people who get scanned the most.
  34. To encourage community feedback. The library in Groton, CT, does just that.
  35. As wallpaper. Well, it’s better than the wallpaper in our bathroom when we moved in to our house.
  36. On the bottom of flip flops. The imprint they make on the beach…until the tide comes in.
  37. On coffee cups from your local coffee shop. Plenty of advertising opportunities here.
  38. On posters linking to free books. 1st Bank is giving away free copies…of these out-of-copyrighted classics. They also have other boards that link to free sudoku.
  39. On a ball field. Have you seen what the groundskeepers can mow into the outfield these days? They’re artists!
  40. On a human billboard. Think “Eat at Joes.”
  41. As wrapping paper. One company is already customizing this with unique videos attached to QR codes.
  42. On trade show booths. Scan a picture, (be entered to) win a free iPod.
  43. On recipes in magazines. Quick link to videos, reviews and feedback at the website.
  44. For self-guided tours at factories. Scan a code, learn what that dohickey does.
  45. Posted on car windows in dealerships. Perfect for after-hour shoppers.
  46. Scratch and Win cards. It’s not enough to have them scratch off the card, make them scan that card to see if they’ve won.
  47. On movie posters. QR code takes them to a preview of the movie.
  48. On cocktail napkins. The code could take networkers to the sponsor’s site, the beverage’s site, or some networking site with photos, so you can connect with people after the event.
  49. In TV ads to make them interactive. Here’s an exampe from AXA.
  50. Business cards. ‘Nuff said.

I’m sure this is just the beginning. If you’ve got a great idea for a QR code for marketing or communications, or if you’ve seen something in the wild, please feel free to share it below.

Some resources used for this list:

Rich Brooks
50 is a lot

Photo credit: CogDogBlog


The Visa Business Network Takes Flyte

Wednesday, August 11th, 2010

Yeah, sorry about the pun. The original title of “The Visa Business Network Launches Today and Features the Flyte Blog in It’s Library Section” didn’t seem as crisp.

Today the Visa Business Network officially relaunched. As the press release states, VBN is an

online community that helps small business owners manage their businesses more efficiently, connect with and gain insight from peers, and ultimately grow their business. Now, small business owners can easily interact with peers in a collaborative way allowing them to get personalized help on goals ranging from growing their customer base to managing their business.

There are currently over 100,000 VBN members, and the new site features business toolkits, mentor programs, a Q&A forum, content ranking and more.

So, besides flyte’s love of everything small business-y, why are we talking about VBN? Well, our humble little flyte blog is featured in the VBN Library!

Apparently my note about putting a link on the home page hasn’t been acted upon yet, but you can check out the flyte blog feed here.

If you’re looking for additional help in growing your business you should check out the new revamped Visa Business Network.

Rich Brooks
Card Carrying VBN Member


Affordable Small Business Web Sites

Wednesday, July 14th, 2010

We often shine a light on the custom web designs we do for clients here at the flyte blog, but we don’t often give that same attention to our clients who use one of our ProSite designs. ProSites are our affordable, pre-designed (by flyte) sites built on WordPress.

They’re cost-effective, quick to setup, and easy to run. They’re perfect for startups, or businesses that would rather put their budget towards search engine optimization, email marketing, blogging or some other web marketing campaign.

Since so many of this year’s crop are using their new web sites to grow their businesses, I wanted to give them a little “link love.” If you see someone who can help you, please feel free to check them out.

If you’re looking for a new, affordable web site, if you’re looking to upgrade your current site, or if you’d like to be able to update your web site in house, a ProSite or one of our other sites may be right for you. Contact flyte today.

Rich Brooks
Small Business Web Sites


Social Media Marketing That Works: Webinar – 1/14/2010

Sunday, January 10th, 2010

Save $20 w/discount code "brownie"

Save $20 w/discount code "brownie"

Are you ready to move beyond the hype of social media marketing? Are you ready to reach and engage a new audience for your business or non-profit? Are you ready to measure your results so you can determine whether your time on Twitter, on Facebook or on YouTube is paying off for you?

If so, pull up a chair this Thursday for the Social Media Marketing That Works webinar.

In this webinar we’ll talk about:

  • how to develop an effective social media strategy around your business goals,
  • how to find and engage your audience,
  • how to manage your time in social media,
  • how to measure your results, and more.

There will be 30 minutes at the end for Q&A. All attendees will also receive the slides and the audio recording of the webinar so you can listen again (or in case you want to attend but can’t make it.

Date: Thursday, 1/14/2010

Time: 1pm – 2:30 ET

Cost: $50 Save $20 with discount code “brownie“…now isn’t that sweet?

Space is limited, so register now.

Rich Brooks
Social Media Strategies for Small Business

Photo credit: norwichnuts