Posts Tagged ‘Twitter’


What Are Twitter Lists and How Do You Use Them?

Monday, October 18th, 2010
Multitud // Crowd

Photo Credit: PictFactory

People often ask me how I can stay on top of what’s being said by the thousands of people I follow on Twitter.

The simple answer is, “I can’t.” Nor would I want to; a lot of what’s being said by the people I follow on Twitter is pointless drivel or extremely self-promotional

(Not your stuff, though. Your stuff is brilliant.)

Instead, I use Twitter Lists, which are self-created groups of people on Twitter. Lists help you organize people in ways that make sense to you, and help improve the signal to noise ratio of Twitter. You can call them whatever you like, and can add or remove people at any point. Examples include:

  • Locals
  • Industry Experts
  • People I’ve Met IRL (In Real Life)
  • Bacon Lovers
  • People with Beards

Another good use of lists is when going to industry events, assuming much of your industry uses Twitter. I often add people I meet at a conference to a list so I can follow what they’re saying while they’re at the conference.

Furthermore, you can make Lists public or private. Public lists can be viewed and even followed/subscribed to by other people while private lists can only be seen by you. Though the people on the list can still be followed by anyone, only you know you made that list. Good for lists such as “Ugliest People on Twitter” or “People On Whom I Will Have My Revenge”

Making a List is easy, and can be done on Twitter.com or through most 3rd party apps like TweetDeck. However, I did notice some problems recently with Twitter lists created on the Twitter iPhone app not showing up on the regular site or on 3rd party apps, but that was hopefully a temporary glitch.

Since each app has its own way of adding people to a list, I’ll just stick to explaining it on Twitter.com. You can either visit the person’s profile page, or click on the “Following” link on your own profile to pull up  a list of all the people you follow.

From there click on the lists icon and select the lists on which you’d like that person to appear.

Once you have your lists you can choose to view tweets just from that list by selecting it on Twitter.com, or setting it up as a column in your favorite Twitter app, such as TweetDeck or Hootsuite.

Twitter caps lists at 500 people, which may seem like a lot, but after exhausting “Mainers” I’m already halfway full on “Mainers Too”. Or halfway empty, if you’re a Twitter list optimist.

Twitter List Tip: If you’re putting together a list of good resources, (Twitter Geniuses, Bourbon Aficionados, or People Who Might Survive the Zombie Apocalypse,) make sure you include yourself. Since other people may subscribe to your list, you want them to be able to see your tweets, too, right?

Rich Brooks
I List Therefore I Am


Take Control of Your Social Networking with NutshellMail

Monday, July 26th, 2010

For the past few weeks I’ve been using NutshellMail, an email tool that helps business owners and marketers better manage their time and networks though flexible email delivery.

NutshellMail rocks.

I could stop my review at this point, but you’d probably want some more information before trying out NutshellMail for yourself.

Setting Up NutshellMail

Setup is free and easy. Just visit the NutshellMail web site and click on “Create an Account” in the upper right corner.

From there you’ll be taken to a page where you enter in your email, create a password, and choose which of your social media accounts you want to receive updates from.

Currently NutshellMail supports Facebook, Twitter, MySpace & LinkedIn.

For networks that allow multiple accounts (Twitter & MySpace) you can enter multiple accounts. For Facebook, you can get your personal activity, as well as activity from your pages.

Once you’ve set this all up I recommend going with the default settings at first; once you receive a few emails from Nutshell you’ll be able to tweak your account to maximize its effectiveness for you.

Customizing NutshellMail for Maximum Efficiency

What I may like best about Nutshell is how easy it is to customize the emails you receive. By default, Nutshell will craft an email of all your online activity three times a day, 7 days a week. However, it’s easy enough to have it deliver 1, 2 or 24 times a day. Or not on the weekends. Or only on the weekends. Maybe you just want a daily digest delivered at noon so you can see what’s going on while you eat lunch at your desk.

(BTW, eating lunch at your desk every day is the leading cause of job dissatisfaction, so go out to eat or chat up someone new in the lunchroom. Like that cutie from accounting.) (more…)


Does Blogging Make You Anxious? Start With Twitter! [Guest Post]

Friday, July 16th, 2010

Judging by the sheer number of single post blogs and abandoned Twitter accounts currently littering the internet, I think it suffices to say that business owners as a whole are feeling a little overwhelmed by the concept of social media. And why wouldn’t they? With experts screeching from all directions about optimization and customer engagement, the message about the importance of web presence is coming through loud and clear. It’s time to start a blog.

But how? The majority of small business owners can’t afford to hire a dedicated blogger, but they also aren’t necessarily comfortable with writing anything more epic than an inter-office email. Just when you thought you were done writing 5 paragraph essays for good, the social media monster waltzes in and demands to be fed regular content. And content is scary.

But it doesn’t have to be that way. There is no rule that states you have to bust onto the social media scene with guns ablaze (and by guns I mean Facebook to Flickr and all points in between). And if you’re not really ready, that’s probably a really bad idea anyway. Maybe it’s time to slow thing things down a little and start small- 140 characters small. Maybe it’s time to tote your social media anxiety on over to Twitter.

What’s great about Twitter is that it’s the perfect neutral training ground to develop the skills/build the resources necessary to make yourself into a really great blogger, without the immediate and terrifying commitment of having to generate large volumes of content. Think of it like business blogger training camp.

Step 1: Listen.

Before you start manically sending tweets about your business out into the universe, try to take a few days to a few weeks just to look around. Find and follow people in your industry, your geographic area, or who share your interests, and just listen to what they’re saying. Social media is successful, because it’s interactive. As it turns out, people want to be heard and responded to, not bombarded with advertisements, and this rings true for all social media outlets. So for now, put your business agenda on the back burner, and learn how to be a really good listener.

Step 2: Take Notes.

As you’re practicing your listening skills, you’re going to come across a lot of inside jokes, private conversations, and random banter, but you’re also going to see a ton of link sharing, news and current events. Pay attention! One of the most daunting things about generating blog content is coming up with post ideas, and Twitter is the perfect place to mine for inspiration. If you’re following the right people, you can get a pretty serious inside look at what’s really happening in your industry. Start bookmarking compelling articles and jotting down topics that are generating buzz. When the time comes to start writing for your own blog, you’ll have months worth of inspiration at the ready.

Step 3: Make Friends.

Once you have found a group of people worth listening to, it’s time to start responding. Whether you’re joining conversations, answering questions, or retweeting useful content, people will start to notice you. This can be a slow process, but as you build a reputation as someone who is thoughtful and engaged (see step one), your meaningful follower count will start to grow. And when you do finally start your blog, you will already have a group of people open to listening to what you have to say.

Step 4: Start Writing.

You’ve lurked for long enough! It’s time to start generating your own content. Lots of people have anxiety about writing, and the stress of a big fat blog entry is enough to crush many a would-be business blogger before their first post is ever written. But no pressure, this is Twitter, and you’re not allowed to exceed 140 characters even if you want to. Start slow by adding comments to your retweets, or posing a general question to your follower group. Over time, you’ll see what kinds of content generate the most discussion or most thoughtful responses, and you’ll start to feel more comfortable putting your ideas into words.

Step 5: Get it.

At some point in your Twitter travels, you’re going to have that big “AH HA!” moment that people are always talking about. You’ve become an industry insider, you’ve forged relationships, initiated discussions… and all of the sudden, you are going to “get” the value of social media, and it will be glorious. You’re ready, it’s time to blog. So just take a deep breath, and try to remember everything that you’ve learned. A blog entry isn’t a master’s thesis or corporate whitepaper, it’s just a place to start a conversation. And once you’ve figured that out, all the rest should fall into place.

Alexandra Munier is a commercial real estate office manager by day, and manic blogger and Twitter geek by night. She can be found chronicling her monetary misadventures over at Broke207, and has recently become a contributing writer at Part Time Vagabond. You can also feel free to harass her on Twitter or Facebook.





Photo Credit: WeLiveFast


Twitter for Business Webinar: How to Use Twitter for Your Business

Wednesday, June 9th, 2010

Lots of business and non-profits are using Twitter to engage their customers and prospects. Some are very successful and building their business or growing their membership, while many are failing miserably, not getting any kind of return on their investment of time and energy.

Why is Twitter successful for some companies but not others? How can you use Twitter to engage your audience, drive more qualified leads to your site and convert that traffic into business?

This coming Tuesday, June 15th, we’ll be putting on another How to Use Twitter for Business webinar. We’ll look at the right way to set up a Twitter account, how to follow and engage people, how to build your followers, and what type of 3rd party tools are right for you and your organization. We’ll also talk about Twitter time management and how to measure your Twitter return on investment (TROI).

The cost of the webinar is $50, but if you use “blocker” in the discount code you’ll save $20. The webinar is 90 minutes long, including up to 30 minutes of Q&A, so that works out to $3/min. Plus, attendees get a copy of the slides and the audio after the webinar, which you can listen to as often as you need, so the savings keep on piling up!

Title: How to Use Twitter for Business
Date: Tuesday, June 15, 2010
Time: 1pm – 2:30pm (Eastern US)
Place: Your desktop! (Call for directions.)
Learn more & register now! Seats are limited! (No, really they are.)

Rich Brooks
a.k.a @therichbrooks


Online Networking: Build Your Network Quickly & Ethically

Tuesday, June 8th, 2010

Networking at Social Media FTW 2009

If you’re just starting out with social networking sites like Twitter, Facebook or LinkedIn, building your online network can be a daunting task. Fortunately, these three–along with most other social networks–allow you to jump start your networking activities by importing your current contacts and inviting them to connect with you.

In this month’s flyte log, our monthly email newsletter on web marketing, we walk you through how to import you current contacts into Twitter, Facebook & LinkedIn, as well as best practices for connecting with current customers online.

Be sure to check out How to Build Your Online Network Quickly and Ethically and start building your network today.

Rich Brooks
Insert Clever Tag Line Here

Photo Credit: Angela Coulombe


Will Social Media Be Bigger Than Email? Is It Already?

Thursday, May 27th, 2010

Quick show of hands: who here has email?

The first time I saw email was 1990, close to my college graduation. I was in the computer lab and some guy was typing a message on his computer, and then hit send. “This message,” he told me, “is now being instantaneously sent across campus to my friend’s computer where he can read it.”

I looked at him–stunned–and said, “that’s the dumbest thing I ever saw. In the time it took you to type out that message you could have called him and worked out the details. You don’t even know if he’s there right now…it could be hours before you hear back. That will never catch on.”

It wasn’t until years later when I got an AOL account that I realized that I could now stay in touch with friends around the world for free! (Outside of the $19.95 I was paying AOL every month.)

I don’t tell this story to point out my many shortcomings. Rather, to say that we don’t often notice the impact of a new communication tool until it’s upon us.

Social media is going to be bigger than email. Sure, it’s going to evolve and change, but as long as humans have computers or smart phones (or whatever comes next) that can connect to the Internet (or whatever comes next), social media will exist in some form.

You can either choose to embrace social media…or ignore it.

If you embrace social media that’s no guarantee of success: you might be doomed by a down economy or your biggest customer going out of business. Likewise, if you ignore social media you may be able to create products that are so unique or beautiful that people still beat a path to your door. However, even if you choose to ignore social media, one of your customers might take a photo of your hand-crafted armchair and post it to their Flickr or Facebook account where all their networked friends see it, fall in love with it, and demand to know where they can get it.

So you may turn your back on social media only to find it tapping you on the shoulder.

Whether or not you were an early adopter to email, it’s impossible to dismiss its impact on business communications. Social media is gaining users at an even faster pace, and is much more interactive and viral. The other day USA Today reported Twitter had over 114 million users. This week Time reported that Facebook was about to break 500 million users. Over 2 billion videos are watched on YouTube every day! Many of the top ten results for every search come from blogs! (Are those blogs on page one of Google yours or your competition’s?)

While social media marketing can’t guarantee your success, it can improve your online visibility, create connections and opportunities otherwise unavailable to you, and drive your best prospects right to your front door.

Rich Brooks
Social Media Marketer

Photo Credit: Pat Castaldo


How to Sync Your Tweets & Facebook Fan Page Updates

Monday, February 22nd, 2010

There are plenty of tools out there to simultaneously update your tweets and your Facebook updates, including TweetDeck, Ping.fm and others.

However, when it comes to syncing your tweets and your Facebook fan pages the choices are slimmer. I took a look at a few different options out there, but I found that Hootsuite offers the most elegant solution. Hootsuite is a free suite of tools that help you better manage your social media activity.

First go setup a free account at Hootsuite if you don’t already have one. Once you’re logged in, you’ll click on Settings, choose Social Networks, and then Add a Social Network. This will open a small window where you can select Facebook Pages and select which page you want to sync with, then click Connect with Facebook. Once you’re all set up you can use Hootsuite to post a message to Twitter and update your fan page at the same time.

If you can’t view the movie above, you can watch How to Sync Twitter & Your Facebook Fan Page over at YouTube.

Thanks to Karen Skidmore who gave me the heads up on this.

Rich Brooks
Social Media Marketing for Small Business


SEO and Social Media Consults Giveaways

Monday, January 25th, 2010

This is the last week to enter for two of flyte new media’s Web marketing giveaways:

Search Engine Optimization:

Would you like your site to rank higher at the search engines? Do you wish you could attract more qualified leads to your Web site? Do you wonder why your competition beats you at Google?

If so, register for our Search Engine Optimization Consultation, that includes two one-hour consultations, a review of your site and recommendations, and a mini-keyword analysis from Nicki Hicks, our search engine marketer.

Web Marketing / Social Media:

Are you struggling to understand Facebook? How Twitter can help grow your business? How YouTube can attract qualified leads to your Web site? Whether a blog will increase your search engine visibility or eat up your last remaining free time?

If so, register for our Web Marketing / Social Media Consultation, with your man about town, Rich Brooks. We’ll talk about social networking sites, blogs, video and anything else you need to drive more qualified leads to your Web site and grow your business.

Both contests wrap up on Sunday, 1/31/2010, so be sure to take advantage of this offer if you’re looking to build your business in 2010.

Rich Brooks
Web Marketing for Small Business


Social Media Marketing That Works: Webinar – 1/14/2010

Sunday, January 10th, 2010

Save $20 w/discount code "brownie"

Save $20 w/discount code "brownie"

Are you ready to move beyond the hype of social media marketing? Are you ready to reach and engage a new audience for your business or non-profit? Are you ready to measure your results so you can determine whether your time on Twitter, on Facebook or on YouTube is paying off for you?

If so, pull up a chair this Thursday for the Social Media Marketing That Works webinar.

In this webinar we’ll talk about:

  • how to develop an effective social media strategy around your business goals,
  • how to find and engage your audience,
  • how to manage your time in social media,
  • how to measure your results, and more.

There will be 30 minutes at the end for Q&A. All attendees will also receive the slides and the audio recording of the webinar so you can listen again (or in case you want to attend but can’t make it.

Date: Thursday, 1/14/2010

Time: 1pm – 2:30 ET

Cost: $50 Save $20 with discount code “brownie“…now isn’t that sweet?

Space is limited, so register now.

Rich Brooks
Social Media Strategies for Small Business

Photo credit: norwichnuts


What Does “OH” Stand for on Twitter?

Friday, December 18th, 2009

Rich,

I keep seeing tweets that start off “OH:” on Twitter. Are all these tweets about the great state of Ohio, or is there something else going on?

–Confused in Columbus

Dear Confused,

OH is shorthand for “Overheard.” When you overhear something funny, or want to protect the privacy of a friend, you “OH it.” It’s often things heard out of context, that seem funny at the time, as in, “OH: Smell my teabag.

Sounds dirty, but actually there was an interesting smelling teabag in question.

Rich