Archive for the ‘Web Marketing’ Category


Attend BlogWorld in LA…In Your Pajamas!

Tuesday, October 25th, 2011

Attend BlogWorld in LA with a Virtual Ticket and see more than you would if you were there.

I’ll be attending my 6th BlogWorld next week, and although I’ll miss the Vegas scene, I’m looking forward to connecting with remote friends and learning from the best and the brightest marketers out there.

I haven’t promoted my presentation there (more on that in a moment) because to be honest, I know LA is a long haul for most of you. Besides the cost of hotel, travel & food, there’s also all that time away from your business and family.

Even when I heard about the “Virtual Ticket“, it didn’t immediately grab my attention. I mean, many of these type of events are live streamed these days, so what makes BlogWorld’s Virtual Ticket any different?

But here’s why the BlogWorld Virtual Ticket totally rocks:

  • You can attend all of the 100+ sessions, even when they’re on at the same time! Plus you’ll get bonus material, including speaker info, extra material, audio and video, and more!
  • You’ll get behind the scenes extras, including exclusive interviews with speakers, attendees and more.
  • You’ll get all of this at a fraction of the cost of a real ticket.
  • You’ll get to attend the session I’m doing with Denise Wakeman entitled ‘Hey Bloggers!’ How to Package, Promote & Profit from Your Expertise .
  • Did I mention the part about your pajamas?

Are you ready to learn more and purchase your virtual ticket?

Here’s the deal: while I can’t vouch for the virtual ticket because I have never missed a BlogWorld I can vouch for the event itself. Of all the conferences and events I attend, this is the event where I learn the most, get the best information, and have the most valuable takeaways. Period.

If you’re looking to increase your online visibility, improve your search engine rank, and build your business, you owe it to yourself to check out the BlogWorld Virtual Ticket.

Rich Brooks
BlogWorld Aficionado


The Best RSS to Email Program

Friday, October 7th, 2011

What’s the best RSS to Email option out there?

Like jetpacks and flying cars before it, RSS still doesn’t have the market share we were promised.

For those of you who don’t know what RSS is, it stands for Real Simple Syndication.

For those of you who have no frickin’ clue what that means, you just need to understand that every time you update your blog, it updates a document with the new post. People can subscribe to your RSS feed and get an updated version of your blog post in their newsreader.

Unfortunately, that’s still confusing to most people. That’s why I created a blog post and how-to video called How to Subscribe to an RSS Feed. Still, you don’t need a how-to video to subscribe to an email newsletter, a magazine or to turn on your TV. RSS is too complicated and esoteric for the average Internet user.

But one nice thing about RSS is that it is extremely flexible. A few years back, some companies started offering automatic RSS to email conversions. This way, people who weren’t geeky enough to understand RSS could still subscribe to your blog via email.

Even though not everyone gets RSS, everyone gets email newsletters.

However, the functionality of most RSS to Email tools is lacking. In fact, it almost universally sucks.

Here’s a list of what an RSS to Email tool needs to be world class:

  • Easily convert RSS > email (duh!)
  • Allow the blog owner to create branded templates for the emails sent to subscribers
  • Allow the blog owner to determine when the emails will be sent out; weekly, daily, or immediately after each blog post (my preference would be the last, because of the following bullet point)
  • Ability to create a unique subject line for each email pulled from the most recent blog post title (this is critical for open rates!!!)
  • Ability for subscribers to override the default delivery schedule (some people just want weekly digest)
  • Ability to track where the signup took place (this will improve my marketing efforts and ROI)
  • Allow the blog owner to send out additional messages to the subscriber base that don’t appear in the blog (special offers, downloads, events, etc.)
  • Allow the blog owner to offer an incentive to sign up, like an ebook or free consultation. (This is how we built our email list in Constant Contact. See this post on email bait for more info.)
  • Ability to use the same system for an email newsletter as the email feed, and cross-promote

I’m not suggesting this should be a free service. I’d happily pay for it. In fact, in a perfect world, it would all be offered by Constant Contact, who we run our regular email newsletters through as part of my monthly service fees.

Because they don’t (yet, I hope) offer RSS > Email I just dropped $200/yr on AWeber, because they come closest to offering everything on the list above. I’ll be switching this blog’s feed from Feedburner to AWeber in the next few weeks…unless Constant Contact is reading this and wants to make me happy and keep all my business. :)

What did I leave off? What would you like to see in a world-class RSS to Email tool?

Rich Brooks
Blog Marketing, Served Your Way


Can Your Company Find True Love in Today’s Economy?

Tuesday, October 4th, 2011

The KissWhat would a personal ad from your company look like? What kind of customer are you looking for?

Most of us say we want more leads, but in fact what we really want is better leads.

When you work with a customer who isn’t a good fit for you, you do a disservice to them, to your other clients (who suffer because your attention is on this customer who isn’t a good fit for you,) and to yourselves.

I’ve been doing a lot of thinking about this lately. In part because we’ve seen a surge in new leads coming in from our contact forms as well as being approached by a number of referral sources who want to send business our way.

Although having people refer business to you sounds great (and it is), our experience has been that our best clients are ones that we’ve organically attracted, not ones who are referred to us from someone who’s looking to collect a finder’s fee. Consider it the difference between meeting your soulmate and being involved in an arranged marriage.

This led me to wonder what the personal ads might look like if businesses went out in search for “true love.” So I sat down and wrote a personal ad to my ideal client:

Entrepreneurial company seeks like-minded partner

We’re an entrepreneurial, 15-year-old web design and internet marketing company that’s goal oriented but doesn’t take itself too seriously. We’re adventurous, outgoing, and love to measure everything. Hobbies include blogging, content creation, and social networking.

You’re passionate about what you do, and understand it takes hard work to succeed. You’re open-minded and willing to try new things to achieve your dreams. You’re not looking for a one-night stand, but rather are searching for a long-term partner who is trustworthy, can keep a secret, and will always be there with a cup of coffee for you.

No drama queens, please.

So, what do you think? How would you write a personal ad to your ideal client? Would love to see you take a swing at it in the comments below!

Rich Brooks
Hopeful Romantic

Photo Credit: Jeremy Vandel


The Flyte Tip Jar: Web Design and Internet Marketing Tips for You

Tuesday, September 27th, 2011

Need a web design or internet marketing tip? Just reach into the jar.

At the Social Media FTW conference the other day flyte had a booth. On that booth was a tip jar. However, instead of asking attendees to leave loose change behind, we asked them to pull a web design or internet marketing tip out of the jar.

Despite the fact that there were loads of people at the conference, math tells us that many more couldn’t make it. Even those who did were not able to read all the tips.

So, to share the knowledge, here’s our list of web design and internet marketing tips that appeared in the jar.

Web Design Tips:

  • To increase contact form conversion rates keep the number of fields to 5 or less.
  • Good web design is not just about pretty pictures. It’s also about having a user-centric philosophy.
  • When designing a web site give priority to the website user’s needs.
  • Before designing a web site, clearly define the objectives of your company and your user.
  • Before the design process begins, create wireframes to help define the overall structure of the website.
  • Hire a professional web copywriter to write your website content.
  • To design a great website, you must understand the needs of your users.
  • Include a site search on your website.
  • Limit primary navigation categories to eight.
  • Limit the number of fonts to 3.
  • When developing navigation naming, the text should be clear as to where the navigation button is taking you.
  • Each page on your web site should contain a “call-to-action”.
  • No two web users are alike so make sure you offer multiple ways to navigate your web site.
  • Don’t make web users think. The web page should be obvious and self-explanatory.
  • Limit the number of clicks it takes a user to locate the information they are looking for.
  • Keep it simple. This principle should be the primary goal of web site design.
  • Limit the primary color palette to 3 colors.
  • An e-newsletter signup form on your website is a great way to grow your customer database and initiate customer relationships.
  • Utilize video on your web site. It’s another great way to deliver content.
  • To avoid overwhelming, confusing and frustrating the user, limit the number of items on your home page.

Web Marketing Tips:

  • Visit Google Trends and look at the Hot Trends for the day to come up with blog titles/topics.
  • Check out keywords by region in Google Insights for good terms to use in blog posts targeting local audiences.
  • Check out Google’s Contextual Targeting Tool via Google Adwords, for help with keyword ideas and organizing and structuring your keyword lists.
  • Use Wordtracker’s Keyword Questions Tool for good blog post titles/subjects.
  • Google Instant Search provides suggestions while you are typing your search term, use these suggestions for blog topics.
  • Check Out Ubersuggest for keyword ideas http://suggest.thinkpragmatic.net/.
  • Look at Ask.com’s Related Questions and Related Searches for good blog posts ideas.
  • Think long tail keyword phrases not single keywords.
  • Title tags are the most important part of your site for SEO.
  • Spend extra time to create compelling titles that grab attention.
  • When using images for content optimize them by using alt text, captions, and URLs.
  • Your audience consists of 3 types of searchers: Navigational, Informational and Transactional; make sure your content serves the correct audience.
  • Place your keywords early in your content and make them prominent, bold, in header tags, linked, title, and bulleted.
  • Facebook ads are a cheap way to get information out to a highly targeted audience.
  • Update your Facebook page at least once a day. It will help your Edgerank.
  • Posting questions on your Facebook page, especially T/F, Multi Choice, and Agree/ Disagree type questions will get you more engagement.
  • Check out this cool Free Tool on SEOmoz LDA http://www.virante.com/seo-tools/lda- content-optimizer.
  • Post links in your Twitter updates; shown to get more Retweets and engagement.
  • Twitter Tip: “Please ReTweet” gets 3x more ReTweet’s than “Please RT “.
  • Post to Facebook and Twitter on Saturdays and Sundays to beat the competition.
  • The least shared type of information on social media are negative messages; stay positive.
  • Create a Facebook landing page to welcome new fans and inform them why they should like you.
  • Repurpose your blog posts for Facebook updates, Twitter updates and YouTube videos.
  • Use NetworkedBlogs to syndicate your blogposts to Facebook.
  • Make sure you have sharing tools on your blogposts.
  • Set up Google Alerts on your brand and keywords for blogposts, articles and status update ideas.
  • For more bloggers in your niche, check out AllTop.com.
  • Create blogposts that are short, sweet, to the point, and that have a catchy title.
  • Make sure your social media status updates provide your audience with content they want.
  • Use Twitter Search (http://twitter.com/search) to find tweeps in your niche.
  • Keep blogposts around 250 – 500 words and articles 500 – 1,000 words.
  • As you think of blogposts, be sure to make a note of them. You’ll be glad you did for a rainy day.
  • When possible, use a photo in your blogposts. They’ll help enhance the content.
  • Don’t forget about video. Even a “talking head” clip of you can help add personality to your content.
  • Remember, images and video are just one more way to rank well at the search engines.
  • If you have a local business, don’t forget about local search. Try starting with Google Places: http://www.google.com/places/.
  • It seems simple, but make sure all of your social profiles are 100% filled out. That means a photo, information, and a background (depending on the site).
  • One of the best ways to get an incoming link to your website? Guest blogging. Make sure you have a blogpost ready to go before you make contact.
  • Make sure all of your web efforts are connected; and that they all link back to your website.
  • Do you make PowerPoint presentations? Try uploading them to Slideshare.net and get some traffic to your website that way.
  • Don’t join every social networking site under the sun. Find out where your audience spends their time and spend yours there, too.
  • Use Twitter as your new RSS feed. Follow the movers and shakers in your industry and read the articles they talk about.
  • The web-based Twitter not working well for your lifestyle? No problem! There are easy to used web, desktop, and mobile apps that are easy to use. [TweetDeck is one of our favorites.]
  • One of the toughest (and most important) social media decisions to make is what voice your account will be coming from. The business? The owner? An employee?
  • Remember to always add value. So, always be less “sales-y” and more resourceful.
  • Add your personality to everything you put out there. People like doing business with people.
  • Don’t dilute your message. If you don’t have a lot of time to devote to social media, do one thing and do it well.
  • On both Twitter and Facebook, try doing at least a few tweets and status updates every day. And feel free to use the same ones.

Thanks to Ryan Goan for the web design tips, and Joan Crocker and Nicki Hicks for the web marketing tips.

Rich Brooks
Delegating

Photo credit: Tina Burnell


Learn YouTube Marketing at Social Media FTW

Friday, September 9th, 2011

Attend this YouTube marketing workshop and learn how to use online video to build your business.

Can’t see the video above? Watch YouTube Workshop at Social Media FTW at, um, YouTube.

If you’ve been looking for new ways to increase your online visibility, drive more qualified traffic to your website, and build your business, then be sure to check out the Online Video and YouTube Marketing workshop at Social Media FTW 2011.

We’ll talk about how to find out what type of videos your ideal customers are searching for, what types of videos work best, and how to create them.

We’ll also spend time focusing on YouTube, the world’s most popular video sharing platform. We’ll see how to create a channel, how to get people to watch and share your videos, and to subscribe to your channel. We’ll also look at advanced techniques like adding annotations and linking one video to the next.

If you haven’t bought your ticket yet, go to http://www.socialmediaftw.com and use the discount code “flyte“. That will save you $25 off the ticket price. (You’re welcome.)

See you on 9.22.2011 at the Abromson Center on the USM Campus in Portland, Maine!

Rich Brooks
Maine Web Marketing Guy


Web Marketing Course in Maine at USM

Monday, August 22nd, 2011

John BelushiLearn the fine art of web marketing and social media in a classroom setting this fall at the University of Southern Maine.

The first autumn leaves are starting to land in our yard, which means it’s that time of year again; time to start promoting my Web Marketing and Social Media for Entrepreneurs course at the University of Southern Maine.

On four nearly-consecutive Thursday evenings from 5-7 pm, I’ll be teaching entrepreneurs how to develop a web strategy that helps build their business (or non-profit) using the web.

We’ll cover:

  • SEO (search engine optimization)
  • Social media (Facebook, Twitter, LinkedIn)
  • Blogging
  • Online video
  • Email marketing
  • E-commerce, and
  • Developing a website that increases your online visibility, drives more qualified traffic to your site, and helps convert that traffic into business.

If you live within driving distance of the University of Southern Maine, and are looking to grow your business, you can take a closer look at the course description and register at the USM site.

Dates: 10/20, 10/27, 11/10, 11/17/2011 (note no class on 11/3)
Time: 5pm – 7pm
Place: Abromson Center, University of Southern Maine, Portland, ME (directions)
Cost: $215

Register now!

Rich Brooks
“Teach”


Local Search Tips: Get Good Reviews

Wednesday, August 17th, 2011

Bad Reviews on Google MapsLocal search results often depend on reviews. What are people saying about your company?

Today I was looking up directions for an upcoming presentation I’m booking. I wanted to see how much travel time was involved. I dropped the name of the location into Google Maps and not only did Google show me the location on the map, it showed me the information about locale, including a review.

“Never seem to get things right the first time, billing sucks…”

The review went on to talk about the frustrations this “customer” had with the billing department. No mention of the level of care of this hospital or the doctor’s bedside manner.

For all I know, this hospital may offer excellent outcomes, great food, and clean, private rooms. I’m sure many people have had great experiences here, been saved, or delivered new babies into the world.

I’m sure there are great nurses on staff, competent doctors, and wonderful candy stripers. (Do they still have those?)

However, because no one at this hospital has thought to look at their reviews on different review sites (Google Maps, Yelp, TripAdvisor, etc.) they don’t know that just one bad review makes them look incompetent.

What should they (or you) do?

Assuming they have happy patients every day leaving the hospital, they may want to reach out to them and ask them to go to their favorite review site and leave some feedback. If they receive an email or letter saying how wonderful they are, maybe they should do some outreach, even sending links to the satisfied customer, so leaving a review would be easier.

Now, I’m not suggesting putting up fake reviews to bury negative reviews, or paying for good reviews (like Verio does). All I’m saying is that if people are saying good things about you, make it easy for them to say it in a place where it matters.

Also, one of the variables in local search visibility is the frequency of reviews, especially good ones. So, by regularly encouraging new reviews, you can increase your overall online visibility and drive more quality leads to your site.

One last, important point!

If you’re getting a lot of negative reviews, especially well-thought out ones that aren’t riddled with typos, you may want to consider listening to what they’re saying and look at what you’re doing. You’ll probably end up with a better company at the end of the day.

Rich Brooks
Web Marketing in Maine


Managing Your Google+ Privacy Using Circles

Tuesday, July 26th, 2011

Google+ Logo (Google Plus Logo)How do you manage your privacy in Google+ (Google Plus)?

Yesterday we talked about How to Setup Your Google+ Account, and today we’re going to talk about how to manage your privacy.

The definition of privacy has changed over time, accelerated by the popularity of online social networks. If Google’s stated goal is to index all of the world’s knowledge, Facebook’s seems to be to get everyone to share everything…except with Google.

As with most social networks, people are concerned with managing their privacy…in short, who gets to see what. We want the benefits of social networking–connecting with old friends, generating new business connections, seeing photos of family members from away–but we don’t want to find embarrassing photos of ourselves making the rounds on the Internet. (Google “naked wizard” if you need an example. NSFW.)

Google+ gives us some great, easy-to-understand tools so that we can manage our privacy settings while on the network. The core of these privacy settings is by using Circles, which we’ll go into in our next blog post and video.

By creating these circles, you can determine who gets to see what information. You create circles for friends, family and business associates (for example), then you can decide who sees your most recent blog posts and who gets access to pictures of your baby.

A very cool feature in Google+ is the ability to “see” your profile through the eyes of a specific person or group. Not sure if your mom can see those photos from the Delta Tau Chi kegger? You can put her name into the “view as” field and see your profile as she would.

You can watch the video Google+ Privacy Settings on YouTube or down below.

If you haven’t yet, please go ahead and subscribe to flyte’s YouTube channel…lots of great how-to videos and subscribing is free!

Next up: How to use circles in Google+ to control the flow of information.

Rich Brooks
As Seen On Google+


How to Create Your Own Free Online Surveys

Wednesday, June 29th, 2011

What’s the best online survey tool? With Google Docs you can create your own free online survey tool, collect data and get your responses in real time.

Whether you’re trying to get feedback on a recent event, a new offering, or if any of the bachelors are good enough for Ashley (fellow Mainer), an online survey is a perfect tool for collecting that data.

(more…)


What Kind of YouTube Channel Should You Have?

Wednesday, June 22nd, 2011

YouTube offers several Channel Types…but which one is right for your small business? Are you a YouTuber…or a Guru?

Inspired by seeing Julie Perry present on YouTube at BlogWorld in New York this year I have been diving headlong into YouTube lately and making the most out of flyte’s web marketing channel at YouTube. Expect a bunch of YouTube centric posts in the next few weeks as I share all I can uncover.

While customizing your YouTube channel you’re asked to choose a Channel Type:

YouTube Channel Types

Not sure the benefits of being a YouTuber vs. a Director, I starting Googling around, looking for the answers. They weren’t easy to find, nor did they appear on one page. In case you are wondering what’s the right type of channel for your business, here’s the run down:

(more…)